Project Manager
CurrentSupply Chain Management: Managed partnerships and contracts with key travel distribution channels like Agoda, Priceline, Webbeds, Hotelbeds, GRNconnect, and RateHawk, achieved average 10% lower rates compared to other OTAs through effective contracting and API integration.Negotiation & Integration: Led negotiations and integrated an international payment gateway (Stripe), optimizing multi-currency revenue. Boosted revenue by 50% with multi-currency support and Stripe… Show more Supply Chain Management: Managed partnerships and contracts with key travel distribution channels like Agoda, Priceline, Webbeds, Hotelbeds, GRNconnect, and RateHawk, achieved average 10% lower rates compared to other OTAs through effective contracting and API integration.Negotiation & Integration: Led negotiations and integrated an international payment gateway (Stripe), optimizing multi-currency revenue. Boosted revenue by 50% with multi-currency support and Stripe integration.Product Development: Led UI/UX design efforts and launched product features, including room mapping, rate display, error logging, and Google/Apple sign-in options. Increased user acquisition by 300% through streamlined sign-up processes.Operational Efficiency: Streamlined processes, implemented tools like JIRA and Kibana for task management, and adopted Freshdesk to enhance customer support. Improved operational efficiency and collaboration, enhancing customer satisfaction.Cross-functional Team Leadership: Managed a cross-functional team of 10 across marketing, IT, support, and operations. Led a high-performing team, driving business growth and achieving quarterly targets. Show less
