Tarun Jain Email & Phone Number

Perth, WA, AU

Hamburg, Germany

• Consult with users to ideate and implement innovative features, driving continuous improvement inbusiness processes.
• Primary liaison for key stakeholders to gather and refine requirements.
• Define sprint scope and manage user story assignment & estimation for activities to be completed inthe sprint using JIRA.
• Define an org strategy for the various lines of business within the company in a single Salesforce org.
• Plan and implement integrations with external systems using REST interface.
• Prepare and enforce coding standards and code review process within the team.

Hamburg, Germany

Berlin

• Responsible for designing & developing scalable and reusable solutions leveraging the Service Cloud platform on Salesforce.
• Worked on the Open CTI implementation provided by Salesforce to connect with external open-source CTI tools.
• Working with Global Ops team with requirement gathering and proposing solution designs.
• Working extensively with customer facing Live Chats and omni channel used by over 5000 users.
• Built deployment frameworks using Git and Jenkins.
• Proactively involved in helping design & develop solutions which with a focus on reusability.

Bangalore

• Gathered requirements while working closely with business teams located globally.
• Developed In-house Salesforce apps, using tooling API, to manage better the Salesforce practice across the organization.
• Delivered applications for business located at multiple geographies while ensuring quality, timeliness, and process adherence during the development life cycle.
• Worked closely with multiple teams to develop integrated applications using REST API.
• Delivered applications targeted towards 700+ users.
• Experience working on multiple AppExchange Products.

Hyderabad Area, India

• Led a team of 10 developers to deliver project targeted towards 800 users located in 6 countries.
• Worked extensively on apex classes, visualforce pages and apex triggers using Force.com IDE plugin in Eclipse. Also worked with workflows, approval processes, email templates (HTML and Visualforce) and sharing rules.
• Experience working with Apttus CPQ+CLM Solutions along with X-Author.
• Designed solutions focusing on various pricing models and product hierarchies.
• Worked with Adobe e-sign to provide an e-signature platform to build a Quote and Contract Management solution.
• Developed an integrated solution between multiple Salesforce instances using the out of the box Salesforce-to-Salesforce feature.

Hyderabad, Andhra Pradesh

Integrated B.Tech(Applied Petroleum Engineering)+Mba(Oil & Gas), Petroleum Engineering, 3.4/4

Activities and Societies: - Headed the Documentation Committee of College Fest, 2011 - Secured II and III positions in Inter College.

Aissce, English, Physics, Chemistry, Maths, Computer Science

Activities and Societies: Sports Team (SWIMMING).Won Scholars Merit holder in the years 1999-2000, 2004-05, 2006-07. Participated in.