Senior Business Analyst
Current• Executed a comprehensive review of the existing clinical trials payment calculation system, identifying and implementing improvements that resulted in a 30% reduction in payment errors.• Served as the primary point of contact for all stakeholders involved in the project, ensuring clear communication and alignment on project goals, resulting in a 15% decrease in project timeline.• Coordinated with cross-functional teams to develop and document detailed functional specifications for the enhanced system, leading to a 20% increase in efficiency during the testing phase.• Successfully led a team of business analysts to enhance the clinical research payment calculation system.• Oversaw the progress of comprehensive requirements and test documentation.• Effectively prioritized backlog items to optimize project delivery.• Provided innovative solutions to address key stakeholder concerns and pain points.• Contributed to the development of a custom test automation tool.• Validated automation functionality and provided valuable insights for tool enhancement.