Tarunraj Devadiga Email & Phone Number

Mumbai, Maharashtra, India

Thane, Maharashtra, India

• Yardi Support & Implementation:
• Provides functional support for all types of L1 & L2 queries.
• Performs data migration process for clients and according to their requirements and provides end-to-end support.
• Performing the task of Importing/exporting ETL files and mapping data according to the client’s requirement.
• Understanding the client’s requirements and designing reports accordingly.
• Daily interaction with the users for a better understanding of their requirements and reporting needs.

Mumbai, Maharashtra, India

Yardi PMC Onboarding:Performe task required to document the client transition and onboarding plan for client property & Investment manager.Performing the task and ETL uploading. Also performs Data Migration and converstion discrepancy analysis andsubmit the clientfor review and feedback.Upon receipt of client feedback, we performe task or assist client’s.

Mumbai, Maharashtra, India

YARDI Helpdesk:Creating vendor’s and performing modification of vendor’s in Yardi Database and user creation anduser modification in Yardi Database.Creating management fee pool for properties and modifying it as per request.Resolving bank related queries like creating a bank account in Yardi and modification of bank account asper request.Processing.

Mumbai, Maharashtra, India

• Perform data processing and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve.
• Become a subject matter expert for complex processes
• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
• Update and maintain various systems/tools per standard process documentation which may include:
• May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
• May serve as technical and functional resource or super-user to other team members

Mumbai

• Worked on SalesForce Interface, which we used for escalating events, and tracking the cases.
• Serve as secondary point of contact besides the team leader for client project manager and segment leads (for cross-segment issues or escalated issues).
• Collaborates with Team Lead to meet all Key Performance Measures (KPMs) for process changes and relevant updates to the Provider Address Correction function.
• Scouting the information as per the standard operating procedures.
• Interacted and communicated with colleagues as needed as functional expert.
• Create daily reports designed in Excel spreadsheet using pivot tables.

Mumbai Area, India

• Delivering insurance solutions to ICICI Bank customers including HNI, Super HNI and NRI customer.
• Understand the customer's protection and investment needs.
• Help to complete the procedure necessary for processing the purchase of policy.
• Keep in touch with customers to ensure that their policy service request are managed properly.
• Facilitate settlement of claims.