Tarun Sharma Email & Phone Number

New Delhi, DL, IN

New Delhi, Delhi, India

New Delhi Area, India

• M&C Saatchi Performance is a global digital media agency that takes a human approach to connecting brands to people, across all channels. The agency creates targeted, measurable, evolving media strategies to deliver.
• I currently leading the reporting team for APAC, EMEA & US clients and the Delhi business operations while streamlining and making the process in sync with global standards.
• Analysis of weekly performance & Fraud reports to help client drive insight into success of various campaigns and customer acquisition rates.
• Assisting Global operations team in implementing strategies for Delhi Office by acting as a stakeholder for Delhi office.
• Working as part of the Global Operations Team to comply with Global standards as per organization.
• Implementing the best practices to ensure efficiency and optimum utilization of all resources

New Delhi Area, India

• Currently leading the reporting team for APAC, EMEA & US clients and creating a process for data analysis and reporting for global implementation.
• Managing workflows from all offices w.r.t. reporting, MIS, Data Analysis and Automation.. Leading the Analysis division which help client derive insight from data.
• Coaching the team regularly and arranging for the technical trainings and implementation of innovative ideas
• Providing the insights from the reports generated by team w.r.t. cost & spend optimization, campaign optimization, forensics etc.
• Managing all the Ad-hoc report and data information query from various Internal and external clients.
• Motivating team to be a logical thinker and to build relationship with their respective business partners.

New Delhi Area, India

• Managing Data Team and all reporting cycle
• Managing end to end lifecycle of dealers, ISP’s & sales team in company database.
• Managing the MD/Distributor Stock and Dealer Stock in system and doing physical audit of distributor stock.
• Verifying the Primary, Secondary and treasury sale update in the system. Assisting Distributor team for any issues for same.
• Managing the IMEI activation data and clearing the system.
• Sharing the sales report on weekly/monthly/ quarterly basis to CEO, DGM and various stake holders.

Gurgaon, India

• Ascertained that the team addresses all relevant issues within the specifications and various standards
• Established a environment of trust, open communication, creative thinking and cohesive team effort
• Assessed manpower needs for the team and participated in the recruitment process/ informed the leadership team related to bandwidth issues
• Took complete ownership and charge of the projects assigned and updated leadership on the progress
• Served as a focal point to communicate and resolve interface & integration issues with other teams
• Endeavored for team consensus and win-win agreements in conjunction with the organization goals

Gurgaon, India

• Involved in generating monthly & weekly reports and taking care of all the MIS and ad-hoc requests
• Handled 1 Sr. Associate and common mailbox for all queries related to contracts and vendor management
• Updated centralized internal database with respect to all the reports and information within time lines
• Carried out the Data Analysis & searching of internal databases for information
• Written user manuals for various reports

• Key Result Areas:
• Accessed the company profile and scrutinized them basis industry type
• Developed a dossier for the companies as a part of the Company Profiling
• Carried out the researching of the Consumer Goods and Service Sectors, Financial & Business Services, Technology, Telecom & Media Sectors using primary & secondary resources such as Monster, ZoomInfo, LinkedIn.
• Oversaw, training and Quality Check for the Data Processing Function and New Hires
• Developed and handled the Data reporting structure of the team and process

1. Worked on Siebel Call Center CRM Tool and WLM Siebel Reporting Tool.2. Resolving the Siebel tickets, which are created by the service center within the timelines.3. Managing Siebel Queue and assigning those to the designated associates as per the routing matrix.4. Generating Daily Reports and taking care of Data Reporting.5. Acted as the SME of the.

Aisse, Business/Commerce, General

A Level, Information