As the Director of Strategy and Planning, I lead initiatives that drive business growth through strategic planning, reporting, analytics, and process improvement. My role focuses on leveraging advanced technologies, including AI and RPA, to optimize efficiency and streamline global operations. I am committed to delivering data-driven insights and innovative solutions that enhance organizational performance and support long-term objectives.

As a trusted servant leader and advisor, I drove communication, collaboration, and alignment. I was responsible for the day-to-day management, communication, strategy, planning, and business operations of the Office, including budget and staff management and oversight of operating procedures. I coordinated executive-level decision-making to ensure the Office had the necessary resources and capacity to meet its objectives. I managed a six-figure budget and oversaw 2,500+ staff worldwide on behalf of the organization, driving communication and alignment across the global team.Through servant leadership, cross-functional collaboration, and strategic planning, I enabled the Office to optimize operations, make informed decisions, and pursue its mission effectively.

Successfully developed Print App monetization strategy and SaaS models for key S/W services that has pivoted the hardware business towards Print Services#app #monetization #Strategy #Operations #saas

Progressive global responsibility to manage printing portfolio business and run operations which contributed ~$1b of revenue and significant market share growth for the company. Successfully solved business profitability and growth objectives by undertaking portfolio and cost optimization projects leveraging analytics techniques. Work with cross-division and cross-company/team counterparts to manage team participation as needed for key business events, next fiscal year planning, running business reviews, and other strategic business planning activities. Successfully introduced HP printers across the world.

Transformed Copier/Multifunction printing category by improving across 4P vectors thereby growing the business to contribute $300m revenue and improve market share position by 3 places. Enabled channel led contractual services business in the region by building tools, processes and infrastructure with support from cross-functional teams.

As a Business Manager I am responsible for managing & developing the Personal Systems Services business within the APJ region. Responsible for driving revenue growth and P&L management. Managing & leading the APJ team , driving strategic plan and leading the group through implementation, including pursuit of new business development opportunities and establishing long-range business objectives for Services busines in specific markets across the region

As Marketing Leader, I drove demand for IBM among mid-market customers in the ASEAN region. My responsibilities included overseeing the pipeline, offerings, demand generation, and marketing strategy. I led quarterly marketing plans, innovative campaigns, and strategic initiatives to meet business goals. I also managed a 10-person marketing team responsible for lead generation. As a key member of the IBM ASEAN Marketing Council, I enabled IBM to strengthen its mid-market presence and drive growth across Southeast Asia.