Tarveen Chawla Email & Phone Number

Zürich Area, Switzerland

• Senior Consultant (Swisscom, Switzerland) (July 2020 - Current)
• Transition Manager - Responsible for onboarding the new services, coordinating, and ensuring all relevant aspects to ensure a smooth transition from project phase to operations.
• Project Manager - Responsible for managing company’s internal transformation project driving different project activities to achieve timely milestones, focussing on the standardization of processes & tools
• Service Delivery Manager - Leading an Application L2 Operations teamMaternity Break (Nov 2019 - Jun 2020)Service Delivery Management (UBS Switzerland, IT Risk Governance) (Jan 2016 - Oct 2019)
• Successfully led and managed an Operations team of 10+ members ensuring on time delivery of the services as per the agreed SLAs.
• Transformed the existing T&M service to an Outcome (unit) based pricing managed service.

Gurgaon, India

• Data Analytics
• Developed a Peer Pricing Tool for UBS Wealth Management, NA
• Customer segmentation for a compact car of Tata Motors, India
• Customer segmentation for Royal Shakespeare Co., England

Bangalore, India ; Gurgaon, India

• Data Analytics
• Designed an Integrated Acquisition Strategy for GE Money, NA, private label credit card, using Fraud and Credit Scores
• Designed Catastrophic Models for Swiss-Re for re-insuring the Insurance Companies against the losses arising from the catastrophic events

Masters, Economics

Bachelors, Economics