Tarveer Singh Email & Phone Number

Punjab, India

Gurugram, Haryana, India

Jalandhar, Punjab, India

● Overall administration and management of the OPD area of the hospital● Responsible for patient’s interaction and their grievances.● Managing and controlling OPD area, OPD staff, Receptions staff, and Emergency area as per NABH● Controlling and examining the ambulances of the hospital and ensure availability with proper equipment and first aid kits.● Maintaining effective coordination with all departments/sections to ensure smooth workflow.● Managing VIP Patients.● Resolving conflicts within departments / patient’s attendants.● Counselling financially, ensure proper admission and helps in finalizing of the billing.● Assisting Administrators and reporting to the Chief Administrator.

Jalandhar Area, India

● Managing overall administration and supervision of the hospital.● Managing ward staff, Housekeeping, Security, Ambulances and Emergency area during Day and in Nights.● Performing all operational activities such as regular rounds with electricians, security heads and other maintenance staff within the hospital to provide upkeep and quality patient care services.● Resolving issues with the patients and with attendants.● Provide Exceptional Customer Service and establish relations with them by timely resolving their grievances.● Perform administrative activities such as financial counseling, personally interacting with patients and with their attendants to ensure proper satisfaction, moreover, helps in finalizing the billing of the patients etc.● Arranging and Providing medical requirements.● Performing administrative activities in inventory management and timely reporting to G.M.● Handle requests and queries of the staff, patient and their attendants appropriately.● Help in counseling to the Patient’s attendant to ensure proper admission.● Performing duties from housekeeping staff and G.D.A staff to ensure proper caring of the patient.● Regular reporting to the M.D as well as General Manager of the hospital.● Motivating employees to perform their duties as per the organization's vision, mission, culture and values as per NABH.● Controlling and managing the movement of hospital’s ambulances & commercial vehicles. Examining hospital’s ambulances to ensure smooth operations.● Taking day and night rounds of the hospital on a regular basis and ensuring smooth running of the organization.● Hand full of knowledge of dealing with TPA/ Insurance companies related to patient pre-auth approvals and final approvals.● Maintaining effective coordination with all departments/sections for continuous improvement.

Jalandhar, Punjab, India

Amritsar

● Maintain food preparation and method.● Maintain budgets, employee records, weekly rosters, prepare payroll & monitor bookkeeping.● Estimate food consumption, place orders with the supplier and schedule fresh delivery of the food and beverages.● Maintaining food cost through proper food cost analysis, helps in reducing wastage.● Directing cleaning of the kitchen and dine-in area to maintain sanitation standard.● Involved in modern trade by tying up in deals, building up relation with various deals providing companies to promote the restaurant and its food.● Select or create successful menu items based on many considerations and assign prices based on food cost analysis.● Developing team through advancing their speech and tact of attending customers.● Recruit and provide proper training, guidance to the team where required.● Implementing marketing concepts, plans and strategies for achieving sales targets.● Achieving sale targets by setting up sale targets between teams and motivating the team to achieve sale targets/ goals.● Taking briefing of the staff daily on the parameter on sale target, weaknesses between the employees. Even motivating the team for their better response towards the company or towards the customers.

Master Of Business Administration (M.B.A.), Marketing, Finance

B.Com, Commerce