Who is Taryn G.? Overview
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Taryn G. is listed as Technical Support Manager at WP Engine, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Taryn G..
Taryn G. previously worked as Technical Support Agent L3 at Wp Engine and Technical Support Agent L2 at Wp Engine.
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Email format at WP Engine
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WP Engine
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About Taryn G.
Taryn G. is a Technical Support Manager at WP Engine.
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Taryn G.'s current company
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5 roles
Taryn G. work experience
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Technical Support Manager
CurrentResponsible for a team of 10+ technical support agents, distributed across 3 different countries. Primary responsibilities are: ensuring each tech is consistently delivering world class customer experiences, meeting predefined metrics, and that I, as their manger, am removing blockers and assisting with their personal and career development. Customer.
Sep 2021 - Present
Technical Support Agent L3
Tier 3/highest level of customer facing support. Responsible for peer mentoring of tier 1 and 2 techs, handling difficult customer issues as well as sensitive customer escalations. Continued role of E-commerce subject matter expert.
Mar 2021 - Sep 2021
Technical Support Agent L2
Tier two technical support assistance to customers via phone, chat, and ticket. Additional responsibilities outside of the role included new employee training, providing Internal Support to peers, and serving as the E-commerce subject matter expert.
Jun 2019 - Apr 2021
Technical Support Agent L1
Frontline technical support agent for WordPress specific web host. Provided support via live chat, phone, and tickets.
Dec 2016 - May 2019
FAQ
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What company does Taryn G. work for?
Taryn G. works for WP Engine.
What is Taryn G.'s role at WP Engine?
Taryn G. is listed as Technical Support Manager at WP Engine.
Where is Taryn G. based?
Taryn G. is based in Houston, Texas, United States while working with WP Engine.
What companies has Taryn G. worked for?
Taryn G. has worked for Wp Engine.
How can I contact Taryn G.?
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