Taryn Masters Email & Phone Number

College Grove, TN, US

New York, NY, US

• Azure Cloud Solutions: Architected and managed Azure environments including Virtual Machines, Virtual Networks, and Site-to-Site VPN's.
• Azure Virtual Desktops: Designed AVD solutions with automated scaling for optimized resource use and cost reduction.
• Azure Load Balancing: Configured Azure Load Balancers for high availability and traffic management for critical applications.
• Cloudflare ZTNA Architecture: Deployed Cloudflare Zero Trust Network Access for secure remote access and protection against threats.
• Custom Automations & Scripting: Developed Jinja and PowerShell scripts for efficient IT operations and workflow automation.
• Rewst Platform Automations: Used Rewst for advanced automation processes, reducing manual tasks and deployment times.

Nashville, Tennessee, US

* Ensure efficient, strategic use of core platforms, services, and technologies which provide foundational technical services to the business.* Proactively design/re-evaluate procedures and processes to expedite problem resolution and eliminate obstacles for end-users.* Install, maintain, and monitor operating environments.* Ensure operational health of.

Orlando, FL, US

• Acting as a point of escalation for our high volume services Tier I team as well as provide both over the phone and in person support of Windows 7 and 10 in a virtual desktop environment (VMWare Horizon, vSphere, and.
• Responds to tickets escalated from Tier I.
• Creates, monitors, tracks, schedules, updates and closes tickets within ServiceNow in a timely manner.
• Provide friendly, professional support via phone, email and on-site.
• Independently resolve most issues with Windows 7, 10, and network printers, software and hardware break/fix
• Work with the Office 365 admin portal to resolve user issues (password resets, new user creation, license assignment, software installation etc.)

Brentwood, Tennessee, US

• Provide professional phone and email support for HCTec Clients as a Service Desk Analyst.
• Develop a thorough working knowledge of HCTec Applications for Password Resets applications, EPIC platform and other operating systems utilized by HCTec Healthcare Industry Clients.
• Responsible for assessing the Customer’s business need or problem, using on-line tools and analytical thinking to diagnose and resolve
• Responsible for accurately logging call information into the Hospital IT Ticketing System call tracking system
• Responsible for case management and follow up with Customers until resolution is reached
• Research open issues thoroughly and quickly move issues toward accurate resolution

Franklin, TN, US

• Provide professional phone and email support for MEDHOST Service Center
• Develop a thorough working knowledge of MEDHOST Service Center Password Reset applications, AS400 platform and operating systems utilized
• Responsible for assessing the Customer’s business need or problem, using on-line tools and analytical thinking to diagnose and resolve
• Responsible for accurately logging call information into the MEDHOST call tracking systemResponsible for case management and follow up with Customers until resolution is reachedResearch open issues thoroughly and.
• Required to learn how to use various software utilitiesAttend and participate in MEDHOST or other job-related training courses while maintaining daily department goals
• Required to participate in on-call rotation, which includes nights, weekends and holidays

US

I would troubleshoot Sabre GDS, Amadeus GDS, and Galileo/Apollo GDS Systems for Travel Agents Nationwide. I program the GDS Systems to interface with Trams Back Office which is a Sabre Red 360 Product for Accounting so that when Travel Advisors Invoice and build PNR's in any of their GDS Systems. I build many Smart Flows for Amadeus GDS, and PF Keys for.

Costa Mesa, California, US

• Oversee domestic and international travel needs for multiple clients and corporations.
• Responsible for processing invoices, refunds, reconciliations, and accounts receivable for all travel bookings
• Proficient in sustaining productivity, while managing multiple projects in a demanding and fast-paced environment.
• Mentor new Travel Agents to successfully boos proficiency and consistently deliver leadership-initiated goals.
• Contributed to various focus groups, for cruise lines, tour operators, and flexible independent travel vendors, to increase sales, agency revenue, and improve efficiency.
• Ensure client satisfaction through proactively meeting and exceeding expectations by going above and beyond what is expected by creating a trusting relationship with my clients by staying in contact throughout the.

Costa Mesa, California, US

• Stimulate growth through assertive and well-compensated professional Branch Senior Coordinators.
• Provide strong links to their Branch’s performance regarding both sales, travel, and branch operations, & objectives.
• Provide higher earning potential for higher levels of performance.
• Maintain focus on achievement of travel revenue, Pleasant Holidays gross sales, MRM referral goals, and overall member service quality.
• Prepared and created various reports, spreadsheets and memos for management and brand operations department staff.
• Composed, typed and proofed correspondence reports and forms.

Master Of Science - Ms, Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, Biopsychology

Bachelor Of Arts (B.A.), Social And Behavioral Sciences With Distinction