Associate Product Manager Intern on Service Cloud

• Prototyped a unified login screen for Meta Family of Apps (FB/IG/MSGR) on web.• Exposed Messenger Login APIs with GraphQL and integrated with a new React frontend.• Organized 11-person bug bash and collaborated with 3 XF partner teams to fix bugs (unblocking 160M+ user test).• Wrote and implemented a technical proposal to refactor frontend login logic across Family of Apps with 580M+ MAU.

• Led development on 0 to 1 web app to track and visualize technical debt for 25+ NCR products, saving 1500+ hours per year.• Regularly met with stakeholders to demo the product and discover use cases, working under an Agile Methodology.• Oversaw cloud deployment (GCP) and product launch with a focus on security (internal SSO access only) and low cost.• Managed knowledge transfer/product handoff by writing documentation and meeting with the new development team.

• Taught and assisted with live recitations for 500+ students on topics from binary search trees to graph algorithms.• Provided weekly feedback on homework to 25+ students with a focus on code efficiency and edge case performance.• Conducted 3 hours of office hours per week dedicated to 1-on-1 student help sessions on course materials and topics.

• Facilitate leadership tracks at conferences to help high school students grow their leadership and computing skills• Organize new Computer Science programs at events and mentor competitors in CS based events• Travel across Georgia to train state and local chapter leaders

• Organized conferences for thousands of students, working with a diverse team from across the state• Met with local and state government officials to promote CTSOs (Career Technical Student Organizations)

• Launched 3 full stack web apps for use with 500+ simultaneous active users.• Built, maintained, and scaled all software solutions from the ground up using Python and Django Framework.• Created storyboards for various user stories and evaluated UX performance through user testing and performance metrics.

• Grew a small team of fewer than 5 students to a 25+ employee student-run business• Created a training program to quickly bring new students up to speed while maintaining product quality• Managed financial and physical aspects of the company (inventory, maintenance, invoicing, customer outreach, etc.)

• Oversaw a 300+ page publication by constructing pages, managing staff of 20+, and ensuring consistent quality• Received CSPA Gold rating for the first time in school history

• Controlled video board during home football games, create content, troubleshoot technical issues.• Work with "Echo" system to deliver play by play video to the field at away football games.• Upload clips to Hudl for next day game review by coaches and players