Tasha James Email and Phone Number

Performed human resources, sales, full-cycle recruiting, and administrative tasks to accomplish client placement initiatives by demonstrating strong communication, relationship-building, and negotiation skills. Coordinated and led intake meetings to understand needed skills and competencies, design or update job descriptions, and create recruitment plans to support client selection.Utilized an Applicant Tracking System (ATS) to create and manage open roles, leads, and applicants.Creatively advertised and sourced active and passive candidates.Built proactive talent pipelines.Developed and utilized personal and professional networks to source open roles and provide innovative recruitment solutions to meet client placement goals.Interviewed and assessed candidates to determine suitability while providing an outstanding candidate experience.Created, delivered, and negotiated compensation and benefits packages to attract and place premier talent.Provided reporting and insight to clients into talent acquisition activities and metrics.

Demonstrate the ability to effectively facilitate and aid the day-to-day Human Resource functions, including, but not limited to, recruiting, HR administration, benefits administration, administrative support, and compliance with all applicable local, state, and federal rules and regulations.Maintain digital files for employees and their documents, including benefits, attendance records, and annual reviews to generate reports on key HR metrics.Interpret local, state, and federal laws to ensure compliance with company policies, procedures, and legal responsibilities.Develop and manage internal documents such as offer letters, appointment letters, salary adjustments, updates to the employee handbook, leave of absence, and correction letters.Design and manage full-cycle recruitment efforts, including collaborating with hiring managers to identify staffing needs, sourcing, resume screening, interviewing, and candidate selection.Assist with payroll and benefits administration.Conduct new employee orientations and facilitate onboarding processes.Serve as a point of contact for employee relations issues, resolving conflicts, and promoting a positive work environment.Assist in developing and implementing performance management processes, including goal setting, performance reviews, and employee development plans.Keep abreast of industry trends and best practices to ensure the company's HR policies remain current and effective.Collaborate with department heads to identify training needs and assist in developing and delivering training programs.Responsible for completing various tasks to support the daily operations of the HR department.

Perform human resources, sales, full-cycle recruiting, and administrative tasks to accomplish client placement initiatives by demonstrating strong communication, relationship-building, and negotiation skills. Responsible for offering services in search of new clients, managing client accounts, and recruiting for open positions while maintaining professionalism.Conduct thorough lifecycle business development activities.Provide regular updates to leadership and clients regarding the status of candidates for open positions.Execute the full-cycle recruitment process with candidates (from sourcing to offer) on behalf of clients.

Oversaw the complete recruitment life-cycle, including but not limited to recruitment campaigns, passive sourcing, screening, interviewing, offer negotiations, and offer delivery.Led intake meetings to understand the skills and competencies, design or update the job description and create interview plans to support the selection process.Utilized Oracle Applicant Tracking System (ATS) to create and manage open roles.Advertised and sourced for active and passive candidates and created proactive talent pipelines.Developed and utilized a personal network to source open roles and provide creative recruitment solutions to meet our hiring goals.Interviewed and assessed candidates to determine suitability while providing an outstanding candidate experience.Led special projects within the Talent Acquisition (TA) team to support our strategic goals.Created, delivered, and negotiated offers.Developed and enhanced relationships with universities and schools to attract technical talent.Created and attended technical networking events to find and attract top talent.Provided reporting and insight into talent acquisition activities and metrics.Performed various administrative tasks supporting hiring quality candidates promptly, including criminal background checks, drug screens, and orientation assignments.

Oversaw with little or no guidance the complete end-to-end recruitment process, including but not limited to recruitment campaigns, passive sourcing, screening, interviewing, offer negotiations, and offer delivery.Led intake meetings to understand the skills and competencies, designed or updated job descriptions, and created interview plans to support the selection process.Utilized the Applicant Tracking System (ATS) to create and manage open roles.Advertised and sourced for both active and passive candidates and created proactive talent pipelines.Developed and utilized a personal network to source open roles and provide creative recruitment solutions to meet our hiring goals.Interviewed and assessed candidates to determine suitability while providing an outstanding candidate experienceLed special projects within the Talent Acquisition team to support our strategic goals.Created, delivered, and negotiated offers.Developed and enhanced our relationships with universities and schools to attract technical talent.Created, sponsored, and attended technical networking events to find and attract top talent.Provided reporting and insight to leadership into talent acquisition activities and metrics.Performed various administrative tasks that supported hiring quality candidates in a timely manner, including criminal background checks, drug screens, and orientation schedule coordination.

Utilized my broad knowledge of the content area and facilitation best practices to allocate educational materials and resources in person and virtually for federal and commercial Electronic Health Record Modernization (EHRM) go-live projects. Delivered expert-level training support to healthcare providers and supporting staff to increase patient quality of care. Performed a wide range of high-level Cerner solution tasks by offering one-on-one end-user support. Worked on triaging and proposing solutions to processes, workflows, and technical concerns while engaging the appropriate project team members or content owners needed for resolution.Obtained Veteran Affairs (VA) Electronic Health Records Modernization (EHRM) certification in the Ambulatory, RegSched, Revenue Cycle, and PharmNet tracks.Increased adoption, efficiency, and satisfaction rate via behavioral changes in collaboration with clients.Continuously solicited feedback from training participants to improve content effectiveness, relevance, facilitation, and adoption.

Effectively communicated and coordinated with associates and clients exposed to COVID-19 via phone calls, emails, and multiple communication platforms. Fostered and forged professional relationships and built trust with associates of varied backgrounds. Guided and informed contacts about the importance of quarantine and managed all confidential information to keep patients' privacy, dignity, and comfort. Delivered appropriate information and guidance on quarantine procedures. Referred contacts to the COVID-19 care resource coordinator for social resources and testing according to protocol. Provided adequate medical and social support services per local protocols and offered exceptional support and information on state and local quarantine procedures. Monitored signs, symptoms, diagnoses, and RTW notices via routine follow-up calls or emails.Utilized superior interpersonal skills while communicating with newly diagnosed associates.Led a team of two to design, distribute, and implement Cerner's COVID-19 Return to Work (RTW) process and communication structure for associates traveling onsite.Provided timely guidance to Cerner staff, including but not limited to associates, contractors, and trainees, on recommended practices and available resources.Collaborated with senior leadership, management, associates, and site lead to address nonroutine exposures or cases.Responsible for weekly metrics report.

Spearheaded all aspects of HR management, including but not limited to job design, recruitment, onboarding, performance management, employee relations, payroll processing, and talent management. Facilitated and streamlined the new hire process by coordinating interviews, offers, new hire orientation, and training. Conducted data analysis and reporting on HR statistics, insights, and metrics to improve workforce inclusion, recruitment, and HR processes. Served as the subject matter expert (SME) for compliance with federal, state, and local HR laws and agency reporting requirements.Developed communication tools to promote a comprehensive understanding of the company benefits package.Engaged in solutions-based support for all internal and external customers, addressing questions and concerns quickly and professionally.Processed bi-weekly multi-state payroll administration for 92 employees, including garnishment orders, direct deposits, benefit withholdings, payroll deductions, and reporting.Managed the employee benefits program in-house, including enrollment changes, FSA/HSA elections, short- and long-term disability reporting, worker’s compensation claims and correspondences, unemployment cases, FMLA, open enrollment, claim resolution, and third-party administrator relationships.Capitalized on technological expertise to maintain the Human Resources Information System (HRIS), expediting processes through automation, improving data collection, integrity, analysis efforts, and streamlining reporting.Audited employee data and carrier billing invoices monthly to reconcile payment of administrative fees for all plans.Guided qualified candidates through all stages of the interview process, resulting in an improved interview-to-hire ratio and candidate experience.Reduced human error and promoted efficiency by developing and integrating new payroll strategies and system maintenance protocols.

Orchestrated essential organization communication functions, including charter, strategy, and planning. Exemplified superior communication and coordination skills and the ability to identify, evaluate and implement product, program, and market engagement communication strategies that met Blue KC’s growth objectives.Continued to effectively support department Executive Leadership in a Senior Executive Administrative Assistant capacity.Facilitated the onboarding process for outsourced workers by initiating system access requests, guiding employees through onboarding, training, and collecting documents to verify, process, and enter in Workday.Managed and entered data into the Facets and CRM systems, allowing the company to analyze interactions with past, existing, and prospective providers and improve business relationships.Partnered with leadership, key stakeholders, and subject matter experts (SME) to develop, write, edit, and finalize a wide range of provider communications, including email, website content, newsletter articles, presentations, Q&As, and other provider communications.Served as the SharePoint Site administrator, managing accesses, approval processes, and troubleshooting.

Served as the liaison between C-level executives and key stakeholders, including managers, staff, providers, government officials, and providers. Maintained up-to-date knowledge of policies, procedures, critical tasks, and pending issues to streamline communication and prioritize workload. Promoted employee development and high-performing teams by engaging in training and mentorship for executive and junior staff.Represented the company as a delegate on the Women’s Employment Network (WEN) Board of Directors, honing the ability to engage with key stakeholders, build partnerships, and identify corporate community outreach opportunities.Partnered with leadership, key stakeholders, and subject matter experts (SME) to develop, write, edit, and distribute a wide range of provider communications, including emails, website content, newsletter articles, presentations, Q&As, and other communications.Selected to serve as the Team Captain on behalf of the company for the 2016 Kansas City Heart & Stroke Walk, earning recognition by the American Heart Association for proceeds raised and outreach efforts.Timely reconciled expenses for C-level executives, department vice presidents, and directors.Created and developed visual presentations for senior executives.Supported Executive Leadership for all administrative needs, including but not limited to extensive calendar management, organizing and prioritizing incoming calls, meeting management, and heavy domestic and international travel support.Maintained confidential and non-routine information. Coordinated, set up, and managed executive meetings, conference calls, events, and departmental outings.Demonstrated experience in provider communication projects centered around product knowledge, provider networks, and plan participation.

Provided executive administrative support to the VP, two DVP’s, and the Provider Relations Department.Regular responsibilities included: complex calendar management, training executive staff, and subordinates, coordinating high level internal and off-site meetings, expenses/timesheets/invoices and reconciliation, domestic/international travel, mail, supplies, and department receptionist.Timely responded to provider-related inquiries.Maintained accurate employee listings and tracked staff issues including appraisals and requisitions. Prepared memos, reports, and presentations, maintained CRM data, coordinated approval process for all provider-related communications, and assisted with Blue KC Provider Portal password resets.

Supported C-level HR executives, HR department, recruitment team, and facilities specialists, liaising between departments and staff to improve workflow and coordinate critical functions. Led facets of talent acquisition, which included assessing department needs, identifying qualified talent, and conducting candidate interviews. Assisted with project management tasks, such as tracking milestones, meeting coordination, certifying compliance with corporate policies, and ensuring progress and scope aligned with project goals.Coordinated and managed a critical hiring initiative for LPNs, Care Coordinators, Case Managers, and other clinical staff resulting in a multibillion-dollar Medicare contract for Kansas and surrounding counties.Managed the Taleo ATS, including user account setup, access and security, data accuracy, user integrity, and availability for the company.Assisted with department-sponsored events, such as job fairs, employee health fairs, employee recognition, and team-building events. Reviewed, approved, and processed facility requests for new and existing employees

Provided end-to-end talent acquisition and management, including recruitment campaigns, resume screening, interviews, reference and background checks, employment verification, coordination of physicals and drug screening, and offer letters. Flawlessly managed and administered the multi-state payroll process, including payment of state and federal taxes and withholdings for over 300 exempt and non-exempt employees.Facilitated new hire processes like onboarding, orientation, training, and I-9 compliance.Ensured corporate compliance with HR laws by conducting regular HRIS, policy, and guidance audits.Prepared and published the department's bi-monthly newsletter to keep staff, partners, and key stakeholders updated on important information and changes.Managed HR's active and archived employee filing systems.Efficiently managed the organization's bi-weekly payroll processes.

Executive Support

Managed inquiries to accomplish prompt and effective contact with potential students.Assisted other personnel and departments with data collection and reporting. Secured new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact about the Institutes offerings.Achieved enrollment and start rate goals, and conduct all activities in accordance with the highest ethical standards.Projected new enrollments on a periodic basis for Campus Admissions Director.Conducted weekly follow-up correspondences with all applicants to ensure successful matriculation.Participated in appropriate recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, etc.

Delivered exceptional executive administrative support to the VP of HR, HR Department, and HR Generalist. Verified and processed personnel information, such as pay actions, organizational changes, LOAs, demographic updates, and other employee data in SAP HRMS. Facilitated the integration, field training, and roll-out of new company HRMS. Maintained general control methods, records, and files as required for efficient personnel functions. Processed departmental invoices, ensuring accuracy and timely receipt of payment. Maintained office inventory and procured supplies and equipment when necessary.Selected as a member of the SAP implementation team that provided system training and support for HR staff in the field, including onboarding, procedures, and data management.Offered exceptional customer service, conflict resolution, and support to all stakeholders, including partners, client services staff, and employees.Gained critical experience assisting with job fairs, deploying the Corporate LTIP program, processing pay actions, tracking attendance, and providing training and professional development.Assisted with layoffs, severance agreements, and transition plans.Maintained manual and automated employee records, collected and compiled sensitive and confidential personnel statistics, and ad hoc reporting.Facilitated accurate and efficient communication between departments, building trust within the organization.

Conducted and supported general office procedures including but not limited to typing, copying, 10-key and data entry, etc. for EV DO Cell Site Provisioning team.Researched and summarized data to produce special reports and spreadsheets as required from department manager.Helped create the assignment logic spreadsheet to ensure timely and accurate order assignments.Delegated and tracked the processing of wireline/wireless assignments to Subject Matter Expert’s (SME) and other career level professionals on my team.Managed customer and network orders starting at initial order request through ready for installation, including but not limited to the technical and administrative processing of wireless network orders as required to support team.