Tasha Lesher, M.A. Email & Phone Number

Vancouver, Wa, Us

Lead annual Employee Engagement Survey administration and analysis. Partnered with key stakeholders across the business to achieve a 94% participation rate for the 2024 survey (a 4% increase from 2023).- Calibrate survey questions for alignment with organization goals & initiatives. - Ensure accuracy of design in survey software (Gallup, UKG) and manage software during the survey period. - Analyze results, customize reports for business leaders & teams, and analyze open-ended responses to identify themes. - Present results to management at all levels from C-Suite to direct teams and action plan with all groups to improve the employee experience.- Facilitate learning opportunities for employees at all levels around the survey and its results.Led process to assess needs, design, develop, and implement two customized Leadership Development programs for new & experienced managers. - Analyzed results from 15 internal focus groups with employees at all levels to determine program and course objectives.- Created 8 of 11 leadership classes with aligned post-course activities across both programs.- Designed course & total program metrics.- Built conversation guides for participants and their managers to facilitate support and participant action. Designed a custom 360-degree Feedback Survey with 18 items and a paired report based on custom company competencies. Survey rolled out with two Leadership Development programs in 2024.- Perform comment analysis for individual employee reports and write theme statements.Certified Instructor for Crisis Prevention Institute (CPI) Verbal Interventions Training. Certified CliftonStrengths Coach. Provided coaching sessions to 249 employees across all levels of the business. Facilitate customized team sessions for teams of 3-50.

Orlando, Florida, United States

Supported onboarding new employees by hosting software training for all new employee groups.Re-designed internal software training into a blended format to accommodate larger groups and created supporting documentation for reference throughout and after software training.Developed and delivered employee curriculum and all related instructional materials incorporating adult learning principles and using various delivery methods for four new software version releases and additional refresher training.Consulted with subject matter experts to identify learning needs and objectives and gather all relevant information and resources.Skillfully supported the company by performing additional duties based on vacancies while still performing core performance objectives. Awarded the company-wide 2016 Full Spectrum Leader trophy for exhibiting attributes of shaping the future, building effective relationships, energizing the team, delivering results, and modelling personal excellence, integrity, and accountability.Promoted from Tier I to Tier II within eight (8) months of employment.Successfully implemented 1,186 customers on the company's software product within 60 days or less.Managed updates to the external training website based on software updates and submitted requests.Updated processes in support of the department's needs and changes made to complete tasks more efficiently.

Orlando, Florida Area

Performed job analyses and modified Training Needs Assessments (TNA) at two local restaurants.Interviewed Subject Matter Experts (SMEs) to develop task and Knowledge, Skill, and Ability (KSAs) statements.Conducted weekly focus groups with SMEs to amend task and KSA statements and analyzed SME ratings of statements.Created training programs for 2 local restaurants, comprising of 12 total positions including 2 management positions. Developed evaluative packets for trainers to assess the progression, generalization, and maintenance of trained behaviors in the trainee’s on-the-job performance for 12 positions.Developed and led a three-part training workshop for trainers.

Doctoral Support Center

Review dissertations in the Education department and evaluate for APA format.Enhance skills in document editing, reading for evaluation, and interpersonal communication.

Psychology Department

Assist professors and faculty members with grading.Edit research papers.Answer emails from students to assist in their understanding of material taught.

Master'S Degree, I/O Psychology

Activities and Societies: SHRM, SIOP

Bachelor'S Degree, Psychology

Activities and Societies: Research Assistant