Tasha Lore Email & Phone Number

• Created Lead Lists for Email Campaigns, assisted in deployment and follow up analysis
• Managed CRM Database as a Super Admin, ensuring information is accurate and organized
• Built out modules within the CRM to specifications, created workflows and tested forms
• Assisted in transferring customer data and business operations from one CRM to another
• Exported and imported customer data, such as leads or specific customers for marketing campaigns
• Assisted in making HTML edits to the company’s main website, such as Partner specific pages

Margate, Florida, United States

• Managed dealers for several field agents and strengthened relationships between dealers and Ally
• Took dealer calls, assisting with application or troubleshooting
• Documented reports on all calls, including issues and status within the custom CRM
• Handled upset dealers and utilized tools to guide them to a resolution

Deerfield Beach, Florida, United States

• Motivated Quality Assurance team to complete projects timely and effectively
• Checked completed calls for accuracy, spelling and adherence to guidelines
• Actively learned guidelines for all projects including incoming projects
• Kept track of multiple employee’s performance on calls and assisted in training