 Direct maintenance, major repairs, and daily operations; manage utilities, collect rent, and conduct tours of the property for prospective residents  Oversaw budget and financial month-end reports to maximize profitability, consistently reaching monthly budget and collection goals.  Maintaining above average occupancy of 98% through rent increases and market changes.  Fostered relationships with local businesses in the community to provide gifts and outreach activities for resident activities Ensured effectiveness of staff through ongoing training, coaching, counselling, and guidance. Ensured compliance with all lease agreements (Tax Credit, Public Housing and Market Rate)