Natasha Hidayah Email & Phone Number

Singapore

a. Supervising, training, and mentoring a team of room attendants re-quiring the conveyance of job expectations and performance man-agement; reporting to the Housekeeping Manager.b. Evaluating rooms for cleanliness and set standards and monitor the cleaning of VIP rooms.c. Monitoring staff performance and set up personal targets for Room Attendants and Public Area Associates.d. Monitoring and ordering amenities supply and overseeing the issuance off all cleaning materials on daily basis.e. Collaborating with Front Office/Engineering Department to monitor any issues and achieve the timely ratification of any prob-lems without inconveniencing guest.f. Formulating and presenting daily reports pertaining to guest issues and the steps taken rectify them.g. Followed up on all guest and staff queries and complaints, pertaining to the Housekeeping Department.

Singapore

a. Run day to day operation including public area within the hotel.b. Inspecting guestroom and public areas in accordance to Hotel re-quirements.c. Maintain cleanliness of the hotel rooms in accordance to hotel standard.d. Attend to guest complaint and special request.e. Report and record Lost and Damaged Hotel of guest properties.f. Report and follow up of repairs and maintenances.g. Providing training to the staff.h. Doing paperwork that be assigned by Housekeeping Assistant / Executive Housekeeper.i. Perform monthly inventory such as guestroom amenities stock, linen, cleaning supplies and etc.j. Communicate with relevant department regards operational issues.