Veteran owned and operated business that came about from my love of Dogs, the Army, Serving other Soldiers and my Country. We provide trained canine partners, to public service members, at an affordable rate. We after all, are Soldiers, with a heart for those who serve. Partnered with Love in the Lead canine training institution out of Charlotte, NC.

Here, I provide strategic leadership and management to align with the company's business plan and overall vision while utilizing the EOS operating system as Integrator. In addition, I set challenging growth, performance, and profitability goals and developed effective measurement tools to assess internal and external processes' efficiency and effectiveness. Furthermore, I develop and communicate growth strategies and processes and collaborate with other C-level executives on budgeting, forecasting, and resource allocation programs. Moreover, I create and implement plans for operational processes, internal infrastructures, reporting systems, and company policies to enhance growth, profitability, and efficiency. Along with this, I foster a positive and growth-oriented environment while maintaining accountability to company policies and guidelines, encouraging and motivating all levels of employees and management.Selected Contributions:• Successfully implemented EOS operational system, taking our business to the next level by driving accountability and achieving significant cost savings totaling hundreds of thousands of dollars.• Spearheaded the company's growth from 12 to 68 employees over a 3-year period, focusing on attracting top talent and fostering a positive work culture.• Built strategic partnerships with clients, vendors, banks, investors, and other professional business relationships.• Drove operational and financial results in collaboration with key executive team members, including CFO and CEO, focusing on sales, profitability, cash flow, and mergers and acquisitions.• Achieved sales growth of 30% per year while steadily increasing profitability, leveraging effective marketing and sales strategies, and implementing streamlined operational processes.

During this tenure, I managed facility operations to ensure positive customer relationships and maintain direct, productive relationships among associates. In addition, I recruited, developed, and retained a high-performing team of full-time employees to support 24/7 operations, fostering continuous improvement and future growth. Also, I defined specific job assignments for staff while driving performance to meet required productivity levels and organizational objectives. Along with the above responsibilities, I administered inbound and outbound movement and conducted weekly inventory, maintaining accurate records.Selected Contributions:• Improved quality, service, cost, and safety by driving operational excellence and best practices.• Maintained strict compliance with safety, regulatory, and other guidelines.• Implemented continuous improvement initiatives to reduce operational costs and enhance productivity.• Ensured compliance with affirmative action programs and maintained a working knowledge of relevant regulations, such as those of the NC Department of Health and Human Services Radiation Protection Section.• Formed positive employee relations, promoted internal communication, and managed conflict to ensure a safe workplace.• Achieved an 80% increase in employee retention by implementing clear expectations and an effective operational system.

Responsible for care, supervision, training and the safety of 256 initial entry soldiers per 9 week cycles. Duties include personnel management and evaluation, record management, Instruction and implementation of all tasks, conducting daily health and welfare checks, ensuring all time lines are met prior to deadline, communicating effectively to subordinates as well as superiors.

In this role, I oversaw subordinates and their daily activities in an IT field environment while serving as a site lead. Moreover, I consulted with individual customers to plan and develop training tailored to their unique requirements. Here, I was also responsible for performing clerical or administrative tasks such as preparing correspondence, filing, data entry, and interpreting or applying regulatory or procedural requirements.Selected Contributions:• Maintained on-site automated logs and a calendar of official and unofficial events and duties.• Ensured optimal performance of all system hardware and software.• Interacted with high-level leadership through briefings and presentations, including General Officers and CEO.• Achieved an 80% increase in employee retention by implementing clear expectations and an effective operational system.Additional Experience: Drill Sergeant Schoolhouse | USAR AGR, Ft Jackson, SC & Nodal Network Supervisor | USA (501st SIG BN), Ft Campbell, KyVolunteer Experience: R3 Adoption | Rehabilitating Off-Track Thoroughbreds.