• Developed, documented and implemented numerous procedures for improved service and staff on-boarding• Identified the need for and implemented systemized and localized information for staff to access• Recommended and implemented new technology for improved efficiency and to streamline administration tasks• Continuously reorganized store layout to improve appearance, targeted sales and to improve flow• Excelled at inventory management through excellent attention to detail• Assisted the General Manager with human resources duties including interviewing, on-boarding and training • Responsible for accurate external and internal shipment management• Supported the General Manager with daily tasks, research, product placement and purchasing decisions

• Customer service• Inventory management, store facing• Product education • Maintaining a clean working environment• Submitting and managing special orders• Maintaining till accuracy• Accurately filling customer prescriptions

Responsible for content generation and delivery for Geolam Inc's social media presence on Twitter and Facebook

• Worked directly with clients to ensure compliance with industry regulations• Independently conducted waste and packaging audits to analyse the clients' waste output• Redesigned client reports to provide more useful information• Introduced online tools such as Skype and Dropbox to improve efficiency of the remote team

• Assisted with event coordination; investigating low impact options, managing event registration• Envisioned and designed a new website called MemberLink that was well received by the Carbon Reduction Initiative members• Learned how to hold effective meetings through agendas, timelines, assigning a scribe for meeting minutes and ensuring prompt follow-up

• Performed extensive market research to aid in product development for example, analyzed pricing, active agents and availability of commercial oil absorbents.• Planned and supported product testing including finding road salt without ferro-cyanide, and developing the execution plan for the road salt experiment.• Tele-marketed to 1500+ business owners to promote the location of the product booth at the Home Hardware Show in Las Vegas

• Planned and attended the Halton Residential Solar Tour • Took initiative upon realizing that navigation between homes was difficult, and installed road signs the day prior to the event, which directly impacted its success • Attended public events and educated the public about residential opportunities for solar power

•Prepared and presented weekly talks to communicate course information to students•Successfully time managed all marking and lab preparation tasks on a tight timeline•Used problem solving to aid students with lab errors•Taught students fundamental principles of JavaScript, HTML, MS Word, Excel and Access tools •Encouraged individual learning