TRANFORMATIONS DELIVERED: ► Fransi Auto (Representing the new standard for digital servicing, SFL mobile App brings full gamut of services on a fresh, clean and uncluttered platform ) - Developed end-to-end digital strategy and roadmap for improving customer after sales experience, TAT improvement reducing costs, working closely with key business and functional partners► IHC integration ( Integration with biggest Insurance Aggregator in GCC to provide host of Insurance related services for the Auto Leasing business) ► Sale and Lease Back project ( to provide customers facility to sell their cars and lease back, C2B) ► Worked along with Risk Department to enhance utilization of various Credit Decision Tools such as credit scorecards, segmentation models, credit bureau, decision engine etc. ► Major enhancements initiatives for Business where I was involved in Gap Analysis, Solution mapping, Automation & Control touch-points, Prioritisation of initiatives, Testing and Delivery. All the while keeping focus on the bigger picture to see that the enhancement initiatives work in tandem with each other to provide a multiplier effect✔Duplicate Decision automation ✔Credit Rules Refer Decision automation ✔Dealer contributions automation✔Dynamic Offer generation for customers ✔Medallia project for customer satisfaction✔Refund process automation✔Upfront Profit

►Loan system implementation (all modules) for Retail and Corporate clients. It involved vendor selection, Requirement gathering, Testing, Data migration and Roll-out of all modules (Loan Origination, Loan Management, Loan Collections, Customer Service) for Retail as well as SME/ Corporate. ►IFRS 9 SAS ECL tool implementation. ►VAT rollout project. ►50-50 Product development (currently 35% of our portfolio comprises of this sub product)►Staff KPI monitoring project- FransiKashif Handled team to oversee IT Operations (Business-as-Usual), Outsourcing, DR, Audit, Regulatory compliance, Project management etc

► Loan Collections project ► Credit Bureau Integration and Policy rules ► Reconciliation Tools development ► Arabization of Loan Origination system.Worked on Detailed requirement gathering, project management feeds for Project Manager and also led the Testing Team to perform the UAT for all above projects.

Excellent analytical skills for gathering the functional requirements and conveying the same to IT development team. Use case writing and preperation of Test plan and Test cases.Consulting experience in doing Gap analysis and identifying user requirement and preparing Business case. I worked on few business consulting engagements in Wealth management domain and in process have acquired very good knowledge of various investment products and various facets of Wealth Management.Business road mapping for development project

Sound experience in Investment Management, financial planning and General banking activities as well.