• Oversee daily export operations to ensure timely and accurate processing of orders.• Coordinate with internal departments and external partners.• Monitor shipments to ensure they adhere to schedules, troubleshoot issues, and provide regular updates to clients.• Prepare, review, and manage export documentation to ensure compliance with local and international regulations.• Stay updated on changes in export laws and regulations, and ensure all processes adhere to legal requirements.• Assist in audits and maintain organized records for customs and other regulatory bodies.• Serve as the primary point of contact for clients, addressing inquiries and providing information on shipping status, costs, and export requirements.• Resolve customer complaints related to export logistics, identifying process improvements as needed.• Communicate proactively with clients and internal teams to keep all parties informed about shipment details.

• Plan, arrange, and oversee air export shipments for clients, ensuring efficient and timely delivery of goods.• Secure air freight bookings, arrange pickups, and negotiate rates with carriers to optimize shipping costs and schedules.• Coordinate with clients, suppliers, and internal teams to ensure that goods are prepared, documented, and scheduled for export in alignment with client needs.• Prepare, review, and manage necessary export documentation, such as air waybills, commercial invoices, packing lists, and export licenses.• Ensure compliance with international trade regulations, customs requirements, AES filing and any destination-specific restrictions.• Stay informed on global export regulations, including dangerous goods handling, customs, and security procedures, to ensure full regulatory compliance.• Manage on-hand warehouse inventory for client shipments, coordinating with warehouse teams to ensure goods are ready for dispatch.• Arrange for the picking, packing, and labeling of goods in line with air freight requirements, ensuring all items are correctly documented and packaged for air transport.• Conduct regular checks on warehouse records to ensure shipment accuracy and minimize delays.• Resolve client issues related to air export shipments, including delays, lost shipments, or documentation discrepancies.• Provide proactive communication to clients regarding shipment status, potential delays, and any issues encountered during the freight process.

1. Receive and execute shipment instructions from agents and shippers.2. Obtain, create, and distribute all relevant documentation.3. Communicate and share information with clients, overseas offices, warehouses, truckers to ensure smooth operations.4. Schedule cargo pickups, advise of delays if occur.5. Inform shipment status to overseas agents, Issue MAWB/HAWB.6. Place booking with airline and prepare AWB pouch and send it with cargo.7. Send pre-alert, DN/CN to overseas agents and/or related parties.8. Comply with origin, destination, customs, TSA, AES and other requirements.9. Resolve problems and requests for information in a timely manner.

1. Client Management as per SOP, IOP. Proper booking management, vendor management and shipment follow up.2. Timely manage booking, arrange approval where required.3. Arrange to send load plan to warehouse within agreed timeline and follow up with CFS & airport team for smooth cargo handover.4. Follow up the complete shipment cycle and inform all related parties.5. Arrange credit approval prior departure & Issue Freight invoice to shipper.6. Booking submission to carrier/airlines.7. Send pre-alert and prepare Debit note/Credit note to Destination team for all air shipments.8. Attend document/pre-alert/ Debit note/Credit note/iCON related mail query.9. Prepare sales report of airline fortnight basis.

Air Import: ● Communicate with shipper/agent over email to figure out their needs and to deliver goods on time.● Price negotiate with the agents and share costing with consignee with mark-up.● Create and organize a new file for further process after receiving MAWB, manifest, HAWB, CI, PLfrom the shipper or agent.● Generating Debit Note and Credit Note in FMS system (Internal software) and submit documents inthe account department.● Review sales statistics and plan more effectively to improve sales.Air Export: ● Checking Shipper’s queries.● Release shipping order, dummy HAWB once shipment approved.● Obtain Air space booking, master number, then prepare HAWB and manifest forshipper, consignee and airlines.● Prepare pouch (HAWB, invoice, packing list, manifest etc.) for airport office.● Send Pre-alert, D/N, C/N to related parties.

 To handle Sample (in to out). Working for new order placement & checking capacity. To handle fabric and accessories booking and requirement wise store in house check and if shortage than arrange it.  Consumption and costing of all accessories and fabrics.  To correspond and negotiate price with foreign & local supplier. To corresponds with buyer & fulfill their requirement.  To follow up production to shipment.  To maintain garments based software named Dynamics AX and Fast React.  Gathering knowledge on production costing.