Tasneem Frances

Tasneem Frances Email and Phone Number

Head of Quality Assurance @ ELS Customer Experience
Johannesburg, GP, ZA
Tasneem Frances's Location
Johannesburg Metropolitan Area, South Africa
About Tasneem Frances

Not only am I a hard worker. I believe that hard work and dedication is what is needed to put your best foot forward. I have many years of experience in different roles. No challenge is too difficult. Through hard work nothing is impossible to achieve.

Tasneem Frances's Current Company Details
ELS Customer Experience

Els Customer Experience

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Head of Quality Assurance
Johannesburg, GP, ZA
Website:
elscx.com
Employees:
51
Tasneem Frances Work Experience Details
  • Els Customer Experience
    Head Of Quality Assurance
    Els Customer Experience
    Johannesburg, Gp, Za
  • Els Customer Experience
    Quality Assurance Team Lead
    Els Customer Experience May 2021 - Present
    Johannesburg Metropolitan Area
    Draft quality assurance policies and proceduresinterpret and implement quality assurance standards and proceduresevaluate adequacy of quality assurance standardsdevise sampling procedures and directions for recording and reporting quality datareview the implementation and efficiency. Document internal audits and other quality assurance activitiesInvestigate customer complaints and non-conformance issuescollect and compile statistical quality dataanalyze data to… Show more Draft quality assurance policies and proceduresinterpret and implement quality assurance standards and proceduresevaluate adequacy of quality assurance standardsdevise sampling procedures and directions for recording and reporting quality datareview the implementation and efficiency. Document internal audits and other quality assurance activitiesInvestigate customer complaints and non-conformance issuescollect and compile statistical quality dataanalyze data to identify areas for improvement in the quality systemdevelop, recommend and monitor corrective and preventive actionsprepare reports to communicate outcomes of quality activitiesidentify training needs and organize training interventions to meet quality standardscoordinate and support on-site audits conducted by external providersevaluate audit findings and implement appropriate corrective actionsmonitor risk management activitiesresponsible for document management systemsassure ongoing compliance with quality and industry regulatory requirements Show less
  • Callforce
    Quality Assurance Officer
    Callforce Nov 2020 - May 2021
    City Of Johannesburg, Gauteng, South Africa
  • Callforce
    Uif Ters Consultant
    Callforce May 2020 - Nov 2020
    Sandton

Tasneem Frances Education Details

  • Klipspruit West Secondary
    Klipspruit West Secondary
    Matric

Frequently Asked Questions about Tasneem Frances

What company does Tasneem Frances work for?

Tasneem Frances works for Els Customer Experience

What is Tasneem Frances's role at the current company?

Tasneem Frances's current role is Head of Quality Assurance.

What schools did Tasneem Frances attend?

Tasneem Frances attended Klipspruit West Secondary.

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