1 - Manage e-commerce system Magento 2 – Manage Web GUI a CMS for our dynamic websites 3 – Training for our sales team about our systems, online marketing, design and our company history.4 – Responsible for online marketing planning for our clients and our company.5 - Customers training in Magento, Web GUI (CMS) in data entry, WordPress, Concrete 5 managing their website and how to manage their online marketing plan.6 – Customer support for our E-commerce clients.7 - Research for new market opportunities.8 - Map out potential customers & competitors. 9 - Provide status reports to management on overall web presence, sales and Marketing activities.10 – Update our packages and websites to meet our clients’ needs.

Process or a set of activities normally carried out before a customer is acquired, thoughsometimes presales also extends into the period the product or service is delivered to thecustomer. In a typical sales cycle the stages are1. Contact2. Lead / Suspect3. Prospect / Opportunity4. CustomerThe tasks of a Solution Specialist person starts from the initial contact phase and often endsonce the customer is acquired i.e. sale is made as well as follow up the sale.In some cases, Solution Specialist also provides some initial or transitional support to thePre-Sales Engineer, Post Sales or project manager.

"YomWarayom.tv The leading Arab portalResponsibilities:1. Research new market opportunities. 2. Map out potential customers & competitors. 3. Determine unmet needs and market structure (channels), and handling business cooperation.4. Contact and conduct initial follow-ups on sales prospects.5. Coordinate with our marketing, sales, and technical groups to facilitate the portal in adding some new and/or more features. 6. Managing the Data entry team.7. Managing Yomwarayom.tv online advertising inventory, suggesting and preparing client's advertising campaign.8. Also doing e-marketing to other websites in our company, responsibilities: a. Make Meta tags ( Keywords, Description, Title)b. Meta Name Codec. Add in Search engine ( MSN, Yahoo, Google, . . . . . etc.)d. Add in Arabic Search engine ( Arabo, Ayna, . . . . . . etc.)e. Add in directories and market places .f. Activate my work with: groups in search engine and applications like facebook, hi5, Twitter, . . . etc.g. follow up, test on racking and keywords and make charts to our cycle daily 9. worked as project manager for a while so I have a little experience in this filed my responsibilities was to:a. Read the contract of the client and send him a welcome email then contact with him to get the data we need to start the design and to know his vision about his website how he want it to be .b. Transfer the data to our designers and explain to them the client vision to start the designc. send the client a JPG format of his home page and follow up with him about the design if he need any modifications if not to send us the approval to start the development.d. Contact with the client to send us all the data entry of his website to complete the development then send him a link to his website demo before we uploaded for the final approval.e. After the final approval on the demo we upload the website online on his domain name