Marketing• Ensure customer satisfaction• Build and promote strong and long-lasting customer relationships with customers and vendors• Resolve customer complaints regarding sales and service• Monitor customer preferences to determine the focus of sales efforts• Develop plans to acquire new customers or clients, through direct sales techniques• Design and implement a business plan that expands company’s customer baseSales• Project sales and determine the profitability of products and services• Establishes and adjusts selling prices by monitoring costs & competition• Determine discount rates or special pricing plans• Analyze sales statistics• Analyze data to identify sales opportunities• Control expenses and monitor budget• Inviting quotes from suppliers and negotiating on priceOperations• Monitoring daily operations and solving production problems• Co-ordinate and monitor sales and production activity• Handling purchases, sales and logistics• Maintain inventory control

• Preparation & editing of accounting statements• Preparation & editing of prospective financial statements• Preparation & editing of cost & production records• Manage transactions with public sector services

• Co-ordinate and monitor sales and production activity• Maintain inventory control• Analyze data to identify sales opportunities• Design and implement a business plan that expands company’s customer base• Build and promote strong and long-lasting customer relationships with customers and vendors