Tasvee U. Email & Phone Number

Santa Ana, California

 Provide Sales Representatives with reliable data in order to support profitable business decisions Support the Sales team by swiftly evaluating business leads and quote out existing projects while keeping the bottom line in mind Process customer requests quickly and accurately manage the buying process Anticipate the ever-changing needs of customers while facilitating purchasing changes Demonstrated sensible judgment in managing active projects, instilling trust from the sales team Create a positive and dependable buying experience  Anticipate supply chain constraints and provide real time updates on demand planning changes Administer knowledge-based expertise to guide client’s buying decisions Evaluate quality concerns and execute corrections where needed in a timely fashion Undertook the training and onboarding of multiple new hires Received consistently positive performance evaluations from both the management and sales teams

Irvine

As an Account Manager, the main focus of the role was to communicate effectively and mediate with an outside client as well as several internal departments.  Cultivated positive relationships with business partners, outside clients, and various internal departments Mentored third-party e-commerce retailers on sales trends and technical troubleshooting and conducted management training for sellers Applied mediation techniques and excellent communication skills in administering over 100 separate accounts and e-commerce data Served as a volunteer, responsible for coordinating numerous projects Identified and addressed multiple customer service issues, as well as sales and marketplace platform inquiries Negotiated several contracts and agreements resulting in a 10% increase of commissions profits Consulted with clients on specific requirements and tailored presentation meetings that best suit their needs

Irvine

Costa Mesa

As head of Global Support, responsibilities include Customer Relations and Dealer Network Management Globally. Managed global sales while ensuring timely shipping in cooperation with other departments Drove efforts in boosting supply channels in the international market by maintaining constant communication with internal manufacturing and the authorized retailer network, as well as organizing product launches internationally Presided over sales meetings and planned tradeshows to meet and achieve company goals by traveling to Canada, Europe, several parts of the United States, increasing profitability of the relationship Led and guided newly hired personnel on day-to-day operations Spearheaded the entire SAP sales integrations and the global customer relations and dealer network management Built out entire Zendesk back end customer service protocols and service module within the company’s website Demonstrated problem-solving skills in resolving customer service, international dealers, and technical issues Directly managed customer service personnel, handling their escalations and evaluating their performance

Santa Ana

Provided support as an on-call/part-time assistant at a small manufacturing company. Responsibilities include filing paper work, organizing records, answering phones, and making deliveries.

United Kingdom

 Contributed in creating marketing materials such reports and other deliverables to source potential clients Assisted on research relating to business growth opportunities by collecting results from investigations

Greater San Diego Area

- Gained and broadened knowledge of strategic leadership focusing on customer service- Worked on a project aimed to identify, develop, and improve Target Café, subsequently achieving a 15% higher customer service satisfaction rating for the quarter in 2010, the highest of the year- Played multiple roles inside of the store on a daily basis. - Learned many enriching and helpful leadership lessons. - Interned for a total of 400 hours over a 10-week period.- The internship itself consisted of an intensive leadership development program. Took special interest in HR.-Completed and executed a project within the store successfully.- Best learning experience I have had out side of school so far.

Interned in the Accounts Payable department, re-filed entire branch's invoices. Was given the responsibility of clearing checks to various other companies.

Business, Management

Activities and Societies: A brother of Alpha Kappa Psi, the professional business fraternity. Vice President of Marketing.

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Alpha Kappa Psi