Managing Director & Business Strategy Consultant with a passion for problem solving across organisation departments while building trust through active collaboration.I assist small and medium sized enterprises to foster innovation, productivity, collaboration and continuous improvement.My goal is to not only modernise organisations process and knowledge, but to change the way we think about the interaction with teams and customers. I provide teams with both the methodology to be effective, and the competencies necessary to implement, and scale them.To grow ability, I look at five areas:1. Psychological barriers2. Physical abilities3. Intellectual capability4. Time available to develop needed skills5. Resources available to support the development of new aptitudesSkilled at leading and implementing cost effective, high performance and innovative solutions using both technology and improved human-centric processes putting the users needs, desires and abilities at the centre of the development process.Change is an external process, transition is a deeply internal personal process. When changes hit the workplace, the actual change itself is often not difficult for employees and managers to work through, however the internal emotional impact of the transition process is far more dynamic. People resist change because they are feared of what they are losing rather than what they are gaining. My role is to enable the vision for change and create a pathway of possibility to assist in navigating uncertainty.I achieve this by designing decisions based on how people can, need and want to perform tasks, rather than expecting people to adjust and accommodate their behaviours to complicated processes.- Business Process Culture- Operational Efficiency- Organisational Development- Change Management- SaaS Technology User Adoption- Board Advisory

Graduate Certificate of Business with intentions of completing my MBA.Due to the COVID-19 pandemic, I made the difficult decision to pause my pursuit of an MBA in 2020.Despite the challenges posed by the pandemic, I remained committed to my professional growth and development, seeking out new opportunities to learn and contribute to my field while establishing my own professional services consulting business.

I joined Nintex following their acquisition of Promapp. The result of this acquisition allowed Nintex to become the market leader in SaaS end-to-end process management and workflow automation allowing clients to easily manage, automate, and optimize processes with no code.I led the Promapp sales team through a significant migration from Dynamics CRM to Salesforce which was being used at Nintex. Utilising the Promapp BPM software to make the change the global sales team were able to continue performing at their peak with very little interruption.Based on the limited amount of disruption caused by the change, and the rapid onboarding of the Promapp sales team, we calculated that our level of process inefficiency was cut by 75%, saving us more than $85,000 per month.Key processes were redesigned and redeployed without the need for a large, dedicated development team. Once the new processes were captured and operational, the sales team quickly got back to business-as-usual activity, and the positive impact of the changes soon became apparent.In the early days of the acquisition I was a major contributor to the partner enablement program. This consisted of buyer persona and selling tactics including Promapp product positioning and demonstrations to ensure the global partner network could upskill on the additional Nintex Platform offering.Nintex is the global standard for process management and automation. Today more than 8,000 public and private sector clients across 90 countries turn to the Nintex platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes.

Founded in New Zealand in 2002 by Ivan Seselj and Richard Holmes Promapp provides process improvement software used by companies like McDonalds, Toyota & Audi.From the early days through to being given the opportunity to launch the London office and European headquarters as part of its global expansion, Promapp quickly became a SaaS BPM market leader, enabling the acquisition by Nintex in August 2018.Promapp was recognised with a Deloitte New Zealand Fast 50 award and Deloitte Asia Pacific Technology Fast 500 awards in:2015 (93% growth)2016 (115% growth)2017 (95% growth)2018 (101% growth)Promapp (www.promapp.com) is a global provider of business process management software that teams love to use. Promapp’s intuitive cloud-based application, used by hundreds of organisations worldwide, drives innovation and complements a range of continuous improvement methodologies and management systems.- Over 7 million process views, 32,000+ improvement ideas, and 14,500 risk sign-offs every year.- Offices in New Zealand, Australia, U.S.A and the U.K.- Hundreds of clients in a variety of industries including manufacturing, local and state government, education, health, and many more!

I was asked by the Founder and CEO to move to London as part of the Promapp international expansion strategy. As part of this, I was tasked with building the territory from scratch and once it was performing, to recruit in order to back fill my role and finally, ramp the new team of Account Executives to ensure the territory was self sufficient when I departed. I established the go-to-market sales and marketing strategy for both the UK and Europe regions, including country specific campaigns, and worked closely with the CEO, Chief Marketing Officer and CRO, on the implementation and monitoring of the strategy to ensure its long term success.I was most proud of being the founding member of the London based team that launched a leading software company into Europe and achieved over £600,000 ($1.18M AUD) in ARR contracts in its first year.Alongside this I was tasked with sourcing and renting office space in the City of London and acted on behalf of the company Directors to attend business meetings with banking institutions and HM Revenue & Customs (UK Tax) throughout the structure and setup of Promapp Europe Ltd.While based in London, I also coached the San Francisco based sales team on negotiations and deal progression tactics when required due to the conflicting global time zone challenge.I was responsible for the acquisition of global enterprise clients including Uber, McCormick & Company, Zumtobel and Orsted (formerly DONG Energy), along with a number of local clients such as Lantec and MJ Hudson in the IT and financial services industry.

Recruited as only the second Australian based Promapp Account Executive, I was responsible for building the Western Australian territory from scratch and acquired key enterprise clients in a variety of industries including: Roy Hill, P&N Bank, Bethanie Group, Navitas, City of Joondalup, City of Canning, City of Kalamunda and Department of Education Western Australia.

Led teams through complex projects and problem solving, utilising excellent communication & persuasion skills to successfully implement a range of business improvement & systems implementation projects to increase customer satisfaction.Responsibilities & Achievements• I managed the redesign of core organisational & operational processes, including the sourcing, negotiation & implementation of Promapp - a simple dynamic Business Process Management (BPM) software.• Managed all change & communication activities around the Promapp implementation including sponsor roadmap, communications planning, change readiness assessments & identifying & managing resistance.• Designed the Process Architecture & Document Management Framework to help define the structure & set the foundation for future process, document development & improvement.• Increased revenue & inventory stock turn by successfully improving business processes in Parts Exchange following the 6 Sigma DMAIC methodology. Parts Exchange is a complicated service offered to customers that required complex cross-functional mapping & process improvements in the finance, sales, parts, workshop scheduling & component rebuild departments.• Coached & educated Green Belts within the Parts Exchange value stream to lead process improvements as part of their daily role within their own functional areas.• Strategic planning & relaunching of 6 Sigma Lean across 12 WesTrac branches in Western Australia. This included a waste walk, 5S session & the implementation of visual continuous improvement & metrics boards to encourage team collaboration & allow the employees to understand the required actions to successfully achieve the department & businesses overall strategy.

Managed strategy & execution of all WesTrac marketing & communication requirements, corporate affairs, media engagement, strategic project launches, sales incentive campaigns & a $3.5M sponsorship portfolio in a national capacity that supported over 50 dealership locations. Responsibilities & Achievements:• Established marketing & communications strategies & analysing performance for WesTrac & partner companies Caterpillar, Channel 7, Coates Hire, Cat Rental Store & Sitech Solutions.• Extensive experience in marketing, brand management & sponsorship strategy & activation for a portfolio of V8 Supercar teams including recent Bathurst winners, Ford Performance Racing.• Management of all corporate and community sponsorships across Australia including the world renowned Diggers & Dealers Mining Forum in Kalgoorlie.• Established community sponsorship strategy across Australia aligned to WesTrac Core Values & managed all sponsorship contracts & identified, evaluated & recommended new opportunities to executive management.• Managed relationships with key stakeholders, exceeding expectations of the executive management team & hosting of clients during corporate entertainment, events or on site visits.• Stakeholder management leadership with external agencies, suppliers & business partners.• Certified brand ambassador promoting & building a positive brand image through public relations, marketing & developing local partnerships with business & community groups.• Managed delivery of product launches, marketing & sales campaigns to achieve strategic revenue opportunities.• Create industry engagement through industry forums, trade show exhibitions & conferences.• Editing & collation of all editorial content of the WesTrac customer magazine.• Briefing executive teams & company spokespersons prior to speaking opportunities at internal & external events.