Tatarao Vana Email & Phone Number

Banglore

Summary: As a Customer Support Manager at JFrog, I am responsible for leading a dynamic team of 7, ensuring we provide top-tier support in the fast-paced DevOps domain.Key Responsibilities:1. Direct the support team in day-to-day operations and strategic initiatives.2. Assess and refine support processes to bolster efficiency and customer happiness.3. Mentor team members, driving professional growth and technical expertise.4. Coordinate with other internal teams to troubleshoot and resolve complex customer issues.5. Create and monitor metrics to measure team performance and customer satisfaction.6. And more.

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India

Bengaluru Area, India

Hyderabad Area, India

As a DevOps Engineer at Wells Fargo, I am dedicated to enhancing the efficiency of our DevOps operations through the implementation of best practices in automation and collaboration. My key responsibilities include designing and maintaining CI/CD pipelines to streamline application deployment, managing infrastructure for optimal performance, and monitoring system health to proactively address any issues. I work closely with development and operations teams to foster a culture of continuous improvement, ensuring that our applications are delivered with speed and reliability while maintaining high standards of security and compliance.

Hyderabad Area, India

Worked as a contractor in client environment(Wells Fargo India Solutions)

Bachelor Of Technology (B.Tech.), Computer Science, First Class With Distinction

Activities and Societies: Coding, learning new technologies, Team building activitiesBachelor Degree

Intermediate, Mathematics, A

Activities and Societies: Maths, Physics,ChemistryStudied Maths, Physics as core subjects and also learnt computer basics

S.S.C, Maths, A

Activities and Societies: Maths,Physics,ScienceExplored the subjects in a practical way