Tatas Yustinam Hardiansyah Email & Phone Number

Semarang, Jawa Tengah, Indonesia

• Provide valid information needed by customers and receive inquiries as wellcomplaints filed by customers.• Create analysis reports based on customer problems in the CRM applicationwhich will be followed up by the relevant team.• Providing financing solutions and increasing sales to customers• Conduct customer satisfaction survey activities to improve the quality of Halo BCA services• Mastering product knowledge in order to serve customers properly and correctly.• Job Achievement: Agent Smart Improvement Highest Skill BCA Finance

Semarang, Jawa Tengah, Indonesia

• Developed comprehensive analysis to improve system efficiency• Streamlined functionality of systems to reduce costs• Analyzed existing system structure and identified areas for improvement• Established metrics to measure systems performance• Created solutions focused on optimizing system performance and customer satisfaction• The implementation to the client, designing business processes (UML or Flowchart, to ERD) designing UI/UX, documenting each project, a bridge between the client and the programmer, and defining methods or data as needed. I have skills in UML, Flowchart, ERD, SDLC, as well as system testing (UAT).• Analyzing, designing and creating Sistem Informasi Sertifikasi Lembaga Pengembangan Pembelajaran dan Kurikulum UDINUS.• Presenting and demonstrating the results of the finished system to the Lecturer Team involved.

• Designed and implemented a user-friendly front-end interface using HTML, CSS, and JavaScript.• Created an efficient MySQL database structure with optimized queries, indexes, and stored procedures.• Assisted in maintaining and enhancing existing systems, implementing new features and optimizing performance.• Implemented responsive web design techniques to ensure optimal viewing experiences across various devices.• Developed custom JavaScript functionality to enhance user interactions and improve overall website usability.• Analyzing, designing and creating "Sistem Cuti Online Pengadilan Negeri Kendal" Web Based

Kendal, Central Java, Indonesia

• Designed and implemented a user-friendly front-end interface using HTML, CSS, and JavaScript.• Create business process sequences using BPMN (Business Process Modeling Notation) and Flowchart• Created an efficient MySQL database structure with optimized queries, indexes, and stored procedures.• Create an application system using the Laravel programming language.• Assisted in maintaining and enhancing existing systems, implementing new features and optimizing performance.• Implemented responsive web design techniques to ensure optimal viewing experiences across various devices.• Developed custom JavaScript functionality to enhance user interactions and improve overall website usability.• Analyzing, designing and creating "Sistem Informasi Permohonan Sita Geledah dan Perpanjangan Tahanan" SIPTADAHAN Web Based

Kendal, Jawa Tengah, Indonesia

• Making strategic plan review reports, strategic planning performance matrix, agreements• Performance, Review of the Main Performance Indicators of the Pengadilan Negeri Kendal• Analyzing, designing and creating an Sistem Informasi Permohonan/Perizinan Sita Geledah (SIPDATAH).• Create and perform tests on database structure modifications and manage database and updating permissions on the SIPTADAH system.• Presenting and demonstrating the results of the finished system (SIPTADAH) to internal parties, namely the Kendal District Court and external parties, namely BNN Kendal, Kendal Police and Kendal District Attorney.

Semarang, Central Java, Indonesia

Umpire at "Dinus Badminton Cup 2018"

Semarang, Central Java, Indonesia

Health Sector Committee at "Dinus Badminton Cup 2018"