Tateka Severs Email & Phone Number

Hickory, North Carolina, United States

Taylorsville, NC

* Administer support for a multi-channel sales company that includes 30 retail stores (including 3 international locations), 3 manufacturing locations, E-Commerce and a hospitality division. * Deliver KPIs to 700+ team players across multiple levels for real-time performance evaluation of sales objectives and trends, promotional effectiveness, and.

Taylorsville, NC

* Engineered retail traffic counting procedures and broadcasting for tracking consumer, foot traffic and conversion rates in retail stores.* Assembled and analyzed retail demand for a 9-figure company with 700+ employees. Evaluated and distributed KPIs to purchasing, product development, merchandising, marketing, shipping, manufacturing, and other key.

Mooresville, NC

* Project manager and key contact for Windows and Walls and Home Fashion Merchandising Divisions for all stores and vendor partners to provide expertise and business support. * Built relationships with all key stakeholders to endorse open and timely communication and collaboration for the continued success of the company and division. * Gathered and.

Wilkesboro, NC

* Drove positive Logistics performance through continuous improvement in exceptions by providing root cause analysis and driving proper processes and procedures to guarantee proper product placement for support of sales.* Developed working relationships with other departments needed for resources and consultations to promote idea sharing and trust.*.

Wilkesboro, NC

* Managed domestic and import inventory for all Lowe’s retail stores and established and maintained preferred inventory levels to meet company sales objectives.* Acted as main Command Center contact for my area during disastrous weather events to coordinate the availability, transportation, and delivery of specified inventory.* Worked side by side with.

Wilkesboro, NC

* Mentored, trained, and supported Customer Support Agents to promote growth in their customer relations, technical, and organizational skills.* Provided assistance in handling both escalated customers and store incidents to provide excellence customer service and assistance to all of our customers, internal and external.* Suggested and helped implement.

Wilkesboro, NC

* Acted as first point of contact for customer complaints and questions in regards to their in store or online shopping experience.* Assisted customers with order placement for various Lowe’s products, such as Specialty Blinds, Wallpaper, Gift Cards and Water Heaters.* Determined the needs of customers and connected them with the proper corporate or store.

License, Esthetics (Skin Care), 3.9

Bachelor Of Applied Science (Bas), Accounting, 3.82

Activities and Societies: Honor SocietyGraduated May 2013

Associate Of Arts And Sciences (Aas), Accounting