Experienced IT Support Specialist with a proven track record in the telecommunications industry. Proficient in Computer Network Operations, Wireless Technologies, Internet Protocol Suite (TCP/IP), Routers, and Voice over IP (VoIP). Skilled in troubleshooting and resolving technical issues to ensure seamless operations. Hold a telecommunications diploma from City and Guilds (United Kingdom), specializing in Data Networking and radio communications. Previously worked for DEMUX, a dynamic and versatile company focusing on Security and Networks.