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Tatevik Alaverdyan Email & Phone Number

Incidents and Requests Supervisor at Inecobank CJSC
Location: Yerevan, Armenia 10 work roles 2 schools
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Current company
Role
Incidents and Requests Supervisor
Location
Yerevan, Armenia
Company size

Who is Tatevik Alaverdyan? Overview

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Quick answer

Tatevik Alaverdyan is listed as Incidents and Requests Supervisor at Inecobank CJSC, a with 353 employees, based in Yerevan, Armenia. AeroLeads shows a matched LinkedIn profile for Tatevik Alaverdyan.

Tatevik Alaverdyan previously worked as Change and Release Unit Manager at Digitain and Service Desk and Change Management Team Lead at Digitain. Tatevik Alaverdyan holds Mba from American University Of Armenia.

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Email format at Inecobank CJSC

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Inecobank CJSC

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Profile bio

About Tatevik Alaverdyan

Tatevik Alaverdyan is a Incidents and Requests Supervisor at Inecobank CJSC. She possess expertise in service quality, team leadership, atlassian products administration, power bi/ business analytics, business process management. She is proficient in English and Russian.

Listed skills include Service Quality, Team Leadership, Atlassian Products Administration, Power Bi/ Business Analytics, and 1 others.

Current workplace

Tatevik Alaverdyan's current company

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Inecobank CJSC
Inecobank Cjsc
Incidents and Requests Supervisor
yerevan, armenia
Website
Employees
353
AeroLeads page
10 roles

Tatevik Alaverdyan work experience

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Incidents And Requests Supervisor

Current

Yerevan, Armenia

Nov 2024 - Present

Change And Release Unit Manager

May 2022 - Dec 2024

Service Desk And Change Management Team Lead

Feb 2021 - May 2022

Service Desk Team Lead

Yerevan, Armenia

Jul 2020 - Feb 2021

Service Desk Coordinator / Jira Administration Guru

Yerevan

> Responsible for coordinating the process of receiving and implementing the requests of newtasks and projects both for Service Desk, Incident and Problem Management Unit and otherDepartments> Staff mentoring, training and further professional development> Organize daily work of Service Desk: registering, resolving, escalating requests to relevantdepartments> Responsible for Quality Check of Tickets processing and proposing constant measures forservice quality improvements

Sep 2019 - Jun 2020

Business Process Control And Risk Evaluation Specialist

Yerevan

Jan 2019 - Sep 2019

Billing And Credit Control Specialist

Aug 2017 - Sep 2019

Sales And Service Specialist

Yerevan

•Carry out preliminary registration of the client, and transfer the requests to be finalized•Acquire payments from customers•Start and follow the cease, deactivation or temporary cease according to request of the customers' accounts•Investigated and solved customers’ problems, handle complaints or any major incidents

Mar 2014 - Aug 2019

Accounting Intern

Yerevan

•Daily bookkeeping and file maintenance •Processing receipts, sales invoices and payments

Jul 2012 - Oct 2013
Team & coworkers

Colleagues at Inecobank CJSC

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2 education records

Tatevik Alaverdyan education

Bachelor'S Degree, International Economic Relations

Armenian State University Of Economics
FAQ

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What company does Tatevik Alaverdyan work for?

Tatevik Alaverdyan works for Inecobank CJSC.

What is Tatevik Alaverdyan's role at Inecobank CJSC?

Tatevik Alaverdyan is listed as Incidents and Requests Supervisor at Inecobank CJSC.

Where is Tatevik Alaverdyan based?

Tatevik Alaverdyan is based in Yerevan, Armenia while working with Inecobank CJSC.

What companies has Tatevik Alaverdyan worked for?

Tatevik Alaverdyan has worked for Inecobank Cjsc, Digitain, Digitain Armenia, Ucom Llc, and Armrusgasprom Cjsc.

Who are Tatevik Alaverdyan's colleagues at Inecobank CJSC?

Tatevik Alaverdyan's colleagues at Inecobank CJSC include Khachatur Harutyunyan, Edita Manukyan, Davit Poghosyan, Anna Hakobyan, and Meri Tsarukyan.

How can I contact Tatevik Alaverdyan?

You can use AeroLeads to view verified contact signals for Tatevik Alaverdyan at Inecobank CJSC, including work email, phone, and LinkedIn data when available.

What schools did Tatevik Alaverdyan attend?

Tatevik Alaverdyan holds Mba from American University Of Armenia.

What skills is Tatevik Alaverdyan known for?

Tatevik Alaverdyan is listed with skills including Service Quality, Team Leadership, Atlassian Products Administration, Power Bi/ Business Analytics, and Business Process Management.

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