• Developing and executing marketing campaigns to enhance brand engagement.• Creating posts, stories, and content designed for the target audience, from planning to publishing.• Crafting newsletters to keep partners engaged, and build brand loyalty.

• Tracking and analyzing key brand performance metrics, using insights to guide strategic decisions.• Partnering with the marketing team to select engaging content for the target audience.• Conducting market research and analyzing competitors.• Developing and managing products' pricing and discount strategies to balance market competitiveness and profitability.• Coordinating product distribution across retail channels to maximize visibility and availability.• Conducting training sessions for store employees on brand standards, and new product information to ensure consistent brand representation.

• Provided technical assistance via email, chat, and phone to customers experiencing difficulties with the company’s product.• Educated customers on how to use the product effectively and how to troubleshoot common issues.• Troubleshooted technical issues by guiding customers through steps to resolve issues, or escalating complex problems to higher-level technical staff.• Ensured that all customer inquiries and issues are addressed within the agreed-upon timeframes.

· Conducted comprehensive market research for the company's coaching services, providing insights to inform strategic decisions.· Developed content strategy on Linkedin, focusing on professional and industry-related topics to enhance brand presence.· Generated innovative marketing ideas to boost brand visibility and engagement.. Developed targeted marketing campaigns and promotional strategies · Used SEO analytics tools to identify areas for improvement.

•Built and nurtured strong client relationships, ensuring a deep understanding of their needs and preferences to tailor marketing strategies effectively.•Conducted regular follow-ups with clients to gather feedback and improve marketing campaigns, enhancing customer satisfaction and retention.•Prepared and reviewed marketing proposals and related documentation, ensuring alignment with client objectives and brand standards.