Senior Manager, Customer And Digital Experience
CurrentManaging the operational and strategic delivery of customer care and prospective buyer digital experiences.
Dec 2021 - Present
AeroLeads people directory · profile
Tom Thompson Email & Phone Number
Passionate about Improving the Customer Sales and Service Experience
at
HealthFirst
1 work email found
@healthfirst.com
1 phone found area 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Passionate about Improving the Customer Sales and Service Experience
Location
Greater Seattle Area, United States, United States
Who is Tom Thompson? Overview
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Quick answer
Tom Thompson is listed as Passionate about Improving the Customer Sales and Service Experience at HealthFirst, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at healthfirst.com, phone signal with area code 800, and a matched LinkedIn profile for Tom Thompson.
Tom Thompson previously worked as Senior Manager, Customer and Digital Experience at Healthfirst and Digital Marketing Manager / Demand Generation Lead at Healthfirst. Tom Thompson holds B.A., Journalism, Spanish, General Business from Baylor University.
Company email context
Email format at HealthFirst
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{first}.{last}@healthfirst.com
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AeroLeads found 1 current-domain work email signal for Tom Thompson. Compare company email patterns before reaching out.
Profile bio
About Tom Thompson
Sales and marketing strategist with spectrum of deep experience creating B2B and B2C demand generation and conversion success through content marketing, social media, digital advertising, telemarketing and inbound. Top Company Marketer awardee. Groundbreaking role with several companies. Expertise: Optimized content, email marketing, digital campaign strategy and lead/opportunity management. Expert level skills in sales and marketing systems including Marketo, Dynamics, WordPress, social platforms, SEO tools.
Listed skills include Content Management, Social Media, Social Media Marketing, Content Strategy, and 40 others.
Current workplace
Tom Thompson's current company
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9 roles · 30 years
Tom Thompson work experience
A career timeline built from the work history available for this profile.
Digital Marketing Manager / Demand Generation Lead
I lead HealthFirst's demand generation sales and marketing efforts and manage the Digital Marketing, Inbound and Telemarketing teams. Our efforts have produced 40% growth since 2018 in digital channel revenue, dramatic improvements in organic rank and a profitable pay-per-click presence.
Feb 2017 - Dec 2021
Manager, Customer Lifecycle Management
Leading a team of marketing consultants and marketing technologists with the mission to evolve largely print-based customer outreach and communications to a digital-centric experience.
Nov 2015 - Nov 2016
Manager Of Social Media Marketing
I launched the social media and content marketing function at Premera and LifeWise, leading a team of marketers in driving customer engagement through campaigns such as Premera Checkup Challenge, which resulted in 15,000 customers scheduling preventive doctor visits. I managed the social media customer service operations, oversaw content development, paid.
Mar 2011 - Oct 2015
Web Communications Manager
I was responsible for the public-facing content on Premera and LifeWise websites, primarily premera.com, lifewisewa.com, and lifewiseor.com. Duties included collaborating with content stakeholders to develop accurate, appropriate messaging meeting brand standards; daily edits and page reviews; and management of the company writing style guide, which I.
Mar 2007 - Mar 2013
Content Manager
Managed content for the Microsoft Partner Program Marketing Center. Leadership position working with Microsoft FTEs, focused on presenting online marketing campaigns to Microsoft product resellers. Main duties: campaign presentation planning, content creation, page editing and layout, and collaboration with web production team.
Jan 2006 - Mar 2007
Webmaster/ Web Content Editor
Managed the content migration of the law firm's public web site to a new platform and user interface. After relaunch, I worked with attorneys and marketers to create, edit and publish web content. Working with a vendor, developed specifications for a new CMS that was launched after I left the firm.
Jan 2005 - Jan 2006
Web Content Manager
Post Newsweek Tech Media
Managed the publication of content to the web sites of Government Computer News (gcn.com) and Washington Technology (washingtontechnology.com). Wrote, edited and published custom content for both sites. Edited and published regular e-letters on content subject areas covered by the publications. Managed the conversion of print content to the web site.
Oct 2000 - Dec 2004
Executive Editor
Phillips Publishing Inc.
Directed editorial content for group of investment newsletters; edited advisor content; wrote direct-mail subscription campaign letters and related collateral; conceptualized and managed launch of the company's first investment websites.
1996 - 2000
~4 yrs
2 education records
Tom Thompson education
B.A., Journalism, Spanish, General Business
Baylor University
Classes Toward Ma, Public Administration And Communications
West Texas A&M University
FAQ
Frequently asked questions about Tom Thompson
Quick answers generated from the profile data available on this page.
What company does Tom Thompson work for?
Tom Thompson works for HealthFirst.
What is Tom Thompson's role at HealthFirst?
Tom Thompson is listed as Passionate about Improving the Customer Sales and Service Experience at HealthFirst.
What is Tom Thompson's email address?
AeroLeads has found 1 work email signal at @healthfirst.com for Tom Thompson at HealthFirst.
What is Tom Thompson's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Tom Thompson at HealthFirst.
Where is Tom Thompson based?
Tom Thompson is based in Greater Seattle Area, United States, United States while working with HealthFirst.
What companies has Tom Thompson worked for?
Tom Thompson has worked for Healthfirst, Premera Blue Cross, Allyis Inc., Arent Fox Pllc, and Post Newsweek Tech Media.
How can I contact Tom Thompson?
You can use AeroLeads to view verified contact signals for Tom Thompson at HealthFirst, including work email, phone, and LinkedIn data when available.
What schools did Tom Thompson attend?
Tom Thompson holds B.A., Journalism, Spanish, General Business from Baylor University.
What skills is Tom Thompson known for?
Tom Thompson is listed with skills including Content Management, Social Media, Social Media Marketing, Content Strategy, Web Content, Blogging, Corporate Communications, and Leadership.
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