Purchase of raw materials, track & monitor the status of purchase orders/board orders to ensure on-time deliveryProcess and review orders in system according to customer requestsCoordinate the sourcing, planning, manufacture and supply of finished products and act as the person responsible for distributionCollaborate with suppliers to resolve any issues related to orders, delivery schedules, or qualityOversee production and expedite goods in an efficient and effective… Show more Purchase of raw materials, track & monitor the status of purchase orders/board orders to ensure on-time deliveryProcess and review orders in system according to customer requestsCoordinate the sourcing, planning, manufacture and supply of finished products and act as the person responsible for distributionCollaborate with suppliers to resolve any issues related to orders, delivery schedules, or qualityOversee production and expedite goods in an efficient and effective mannerOrganize Inbound and Outbound shipments with transport companies or own transportCoordinate shipping documentation with suppliers and transport companiesWarehouse management – Inventory levels and regular stock takesDeveloping processes that make the supply chain more efficient and organizedEnsure that Quality standards are achieved by maintaining accurate and consistent records in all areas across the Supply Chain Show less

Plan efficient routing of daily deliveries and collections in Munster AreaScheduling, controlling and allocating drivers as required in compliance with Driver Hours & Working Time directiveAssist drivers regarding any enquiries related to daily workPrepare documents when necessary for daily deliveries or collectionsOrganize charters for bulk orders in line with customer demandsLiaise with service partners to optimize fleet dispatchLiaising with other departments to… Show more Plan efficient routing of daily deliveries and collections in Munster AreaScheduling, controlling and allocating drivers as required in compliance with Driver Hours & Working Time directiveAssist drivers regarding any enquiries related to daily workPrepare documents when necessary for daily deliveries or collectionsOrganize charters for bulk orders in line with customer demandsLiaise with service partners to optimize fleet dispatchLiaising with other departments to deliver real time informationEnsure team follows all safety requirements in case of incident or accidentProvide support to the branch night shift Show less

Run daily reports to monitor and resolve shipment discrepancies with a customer focused solutionActively monitor customers domestic, import and export shipmentsAchieve prompt and professional response times to all customers queries via phone and email with a focus on first time resolutionInitiate customs procedures and assure all documentation is according with regulations around customs clearance requirements Deal with enquiries relating to customs procedures, tariff… Show more Run daily reports to monitor and resolve shipment discrepancies with a customer focused solutionActively monitor customers domestic, import and export shipmentsAchieve prompt and professional response times to all customers queries via phone and email with a focus on first time resolutionInitiate customs procedures and assure all documentation is according with regulations around customs clearance requirements Deal with enquiries relating to customs procedures, tariff classifications and any other documentation requirementsDevelop, strengthen and maintain customer’s working professional relationshipsMaximize revenue by upselling and capturing value added service chargesHandling and management of customer complaints Show less

Book imports and exports in accordance with customer’s requestsLiaise with customers, suppliers and others as appropriate and ensure that all documentation is providedAllocate trucks and drivers to carry out deliveries and collections as per customer’s requirements and proceduresMonitor the daily vehicle workings and driver’s hours to ensure that all activities associated with the operations are compliant with current legal requirementsAccess the Port of Cork system to update… Show more Book imports and exports in accordance with customer’s requestsLiaise with customers, suppliers and others as appropriate and ensure that all documentation is providedAllocate trucks and drivers to carry out deliveries and collections as per customer’s requirements and proceduresMonitor the daily vehicle workings and driver’s hours to ensure that all activities associated with the operations are compliant with current legal requirementsAccess the Port of Cork system to update the booking’s status and ensure transport system is updatedManage queries and complaints from customers and ensure that all concerns are responded promptly Show less

Book imports and exports in accordance with customer’s requestsLiaise with drivers, customers, suppliers and others as appropriate and ensure that all documentation is providedAccess the Port of Cork system to update the booking’s status and ensure transport systems are fully up to dateManage queries and complaints from customers and ensure that all concerns are responded promptly

Process orders for specific departmentsMerchandise and present the entire store to the highest standard at all timesLiaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implementedImplement correct labelling and stock rotation proceduresEnsure deliveries are checked off in line with goods inwards proceduresKeep the back-store tidy and packed away

Business development and Account managementCustomer Service managementOrder managementTeam managementStock managementSocial Media managementSales manager SupportCoaching and mentoring traineesPresence in US market and international fairs as Boutique Design NY and Architectural Digest Show

Business development and Account managementCustomer Service management in Nevada and Texas marketsSocial Media managementPresence in US market and international fairs as Boutique Design NY and Architectural Digest Show

Preparation and control of the annual budgetPHC billing support: invoicing clients and suppliersCustomer Service management: administrative tasks, sales procedures and communicatedwith customers regarding outgoing ordersTracking purchase orders, shipments, and collectionsInventory raw material control

Support for tasks related to billing customers and suppliersCost analysis and profitability of freight processesSupport in estimating costsConference of agreements with airlinesAnalysis and control of management indicatorsPresented carrier-performance metrics and monthly costs report to the executive teamCommunicated with dispatchers, warehouses, and customers regarding outgoing orders