• Manage the project from initial inquiry, including kick-off briefing, internal QC, and all client communications, ensuring that the clients’ expectations are always exceeded.• Responsible for managing project plans in intricate detail, coordinating with production team members and colleagues as necessary for efficient on-time delivery.• Enhance agency’s reputation as a trusted partner, ensuring efficient and consistent delivery of high-quality creative deliverables across all media channels.• Be the day-to-day contact on a project both for internal team members and clients while closely collaborating with design personnel.• Support and develop junior Project Managers, or other junior production team members.• Responsible for project deliverables, timelines, and communications around delivery. • Continuously seek to implement improvements in process and methodology.• Oversee actual to estimate project tracking and maintain logs of time and materials associated with the project at all times, to ensure accurate billing at project completion.• Responsible for ensuring (with Account Executive) that all financial information regarding the project is in order and updated: POs, job numbers, estimates and invoices.

• Manage 10-15 major entertainment clients and oversee 40-50 projects at a time with minimal oversight.• Client liaison between internal team and clients on daily interactions concerning onboarding, new projects, revisions and deliverables.• Execute kick-off of projects including special events, digital marketing assets, social media, and OOH campaigns. • Responsible for in house trafficking of all projects and disseminating daily status report to all personnel.• Monitor all client requests and ensure activations are executed correctly and on time.• Interact with print, photography and illustration vendors to provide support to internal creative teams.• Assisting Creative Directors with asset management and ensure client expectations are being exceeded.• Assist company founder with sales initiatives and client relationship management tactics to expand business development efforts.

Spent time during pandemic to explore healthcare opportunities. USC Arcadia Hospital July 2022 - February 2023Certified Nurse AssistantAppleOne - Cedars-Sinai - Physical Medicine and Rehabilitation November 2021– March 2022Patient Services Representative (Contractor) Coury & Buehler Physical Therapy March 2021– November 2021Patient Services Representative

• Coordinated strategy for growing new business opportunities to increase revenue and maintained partnerships for existing clientele. • Solely responsible for assigned accounts on east and west coasts from client intake, production timelines, retailer and fixture company requirements and brand management approvals.• Created SOWs based on client expectations and deliverables. • Worked cross-functionally with internal departments and external vendors to ensure client solutions are provided.

• Managed a team of 3 sales personnel with accounts that combine to total of $9million.• Implemented SOPs throughout departments to improve internal procedures that progressed level of client services including multi-faceted QC system and timeline management.• Provided problem-solving solutions to challenges internally and externally with clients.• Responsible for maintaining up-to-date invoicing for the team and ensuring timelines across all clients are met and within budget.

• Build and sustain positive relationships with major brands including Sephora and Ulta to ensure projects are effectively managed and aligned to client timelines and project scopes.• Responsible for maintaining client relationships to procure new opportunities amongst current clients while seeking new business as well.• Provide all-inclusive services for clients including retailer graphic installations, large format printing services and brand management benefits.• Coordinated with outside vendors and suppliers to ensure timely deliverables, budget tracking, PO submissions and additional resources.• Worked cross-functionally with production managers, graphic artists and project managers to manage timelines, track production and ensure client deliverables.• Ability to take complete ownership of multiple projects and multi-task with minimal oversight.• Responsible for preliminary job estimating, creation of SOWs and final invoicing based on project scope, client budget and production capabilities.

• Manage weekly creative campaign check-in meetings and kick offs.• Develop and monitor over 100 project timelines within creative campaigns to ensure that all deliverables are on time and we exceed client expectations.• Prioritize conflicting requests and manage constant change in direction based on client feedback.• Manage assets, including digital images and project templates, for multiple titles, as well as trafficking and distributing these assets to creative teams. • Cultivate relationships with entertainment industry clients such as, Universal Pictures, Lionsgate, Amazon and 20th Century Fox. • Share creative strategies with clients to produce packaging kits and retail displays, while treating classified project information with discretion.• Manage and coordinate creative jobs internally using campaign management systems to keep projects organized and on-schedule.• Report to executive team and account directors on progress of creative campaigns and budgets. • Responsible for invoicing multiple home entertainment campaigns every quarter consisting of over 75 projects based on client budget and design standards. • Provide Scope of Work to clients in order to efficiently provide creative campaign schedule, description and budget estimates before proceeding with campaign.

• Responsible for administrative projects such as scheduling and managing over 100 student campus tours a month. • Data entry and communication of student profiles reports to operations lead and event management coordinators. • Managed in-person, phone and email inquiries with prospective students and families regarding admissions process, housing options and application status. • Supported Events Team with quarterly student related events such as executing giveaways; check in students at will call and provide creative feedback on branding and messaging of flyers. • Responsible for handling multiple requests while prioritizing needs of students and their families.