Tati Franco Email & Phone Number

São Paulo, Brazil

São Paulo, Sp, Br

São Paulo, São Paulo, Brazil

São Paulo, São Paulo, Brazil

São Paulo, Brazil

Management of contacts received through digital means with the aim of understanding customers' needs regarding these events. Making phone calls to gather detailed information about the type of event they are seeking and to assess if they fit the company's profile. Scheduling meetings and in-person visits with the sales team to enable the creation of personalized proposals and contract negotiation. Maintaining a close relationship with customers.

Fort Lauderdale, Florida, United States

Ensuring that every single guest has an enjoyable experience at the hotel. Training new hires and guaranteeing all procedures and policies are being followed by the staff. Providing reports and taking care of guests reviews and surveys. Supporting group leaders and events. Often acted as Overnight Manager auditing daily operations.

Fort Lauderdale, Florida, United States

Responsible for the Daily Program - the onboard newspaper - in 6 languages (English, Spanish, Portuguese, German, French and Italian) and all the flyers delivered to guests’ cabins. Responsible for both texts creation and design. Translating all materials for Portuguese as well as doing public announcements on the language. Working directly with the Cruise Director and contacting all Head of Departments. Often cooperating with the International Hostess as checking in guests on events, walking the line for the Photo with the Captain and socializing with guests.

Itacaré, Bahia, Brasil

Responsible for managing other employees, financial control, stock control, greeting customers, presenting menu, taking food and drink orders and delivering it, communicating customers’ orders to kitchen staff, preparation of more elaborate coffees.

São Paulo, Brazil

Managing internal and external customers. Supervision of projects in all stages, such as elaboration of commercial proposals, structuring questionnaires, field supervision, quota control, management and interpretation of data analysis. Coordination of local, regional and global accounts. Responsible for creating presentations and trainings for inside and outside teams.

Bachelor'S Degree, Marketing And Advertising

Master'S Degree, Hospitality Administration/Management