Tati Lobzhanidze Email & Phone Number

I've always loved working with people, and for as long as I can remember, I've been involved in customer support. Whether it's face-to-face, over the phone, through email, or in any other way, connecting with and helping people is my passion. With over 10 years of experience in this field, I currently work as a Senior Customer Service Representative at Rakuten Viber, a global messaging and calling app.I genuinely enjoy delivering great support and ensuring that anyone in need of our assistance receives it in the most efficient manner. When dealing with complex and escalated issues, I combine professionalism with empathy, always aiming to provide the best possible service.While enjoying working in customer support I try to evolve by constantly learning new skills such as project management, UX/UI basics, social media and digital marketing. Notable achievements:- Initiating and managing Feature request board along with the negative feedback boards.Always looking to grow my personal and professional network. Feel free to connect via LinkedIn.