Tatjana Proffitt Email & Phone Number

Richardson, TX

Manage the contractual and operational relationship with the Barclays Bank.

Dallas, TX

Executed a Proof of Concept phase of the Asset Services innovation project at CBRE's Global Innovations team. Conducted business interviews, analyzed processes and procedures across multiple organizations, ideated concept, prepared for the Design Studio to develop a solution.

Irving, TX

• Led inter-continental Sales and Distribution unit transfer to gain $3M annual savings. Managed business knowledge transfer, project management, multiple countries’ requirements gathering, customer base harmonization.
• Took ownership and led a complex business transition, with 1 month notice-to-go-live, scarce knowledge transfer resources, balancing costs and Consumer satisfaction.
• Successfully ramped down an old and ramped-up a new 3PL distribution vendor with just two days operational downtime to the customers. This included 20M piece Inventory movements, systems deployment, invoice.
• Executed Master Pricing changes consisting of 5,000+ SKUs. Aligned Sales and Procurement prices for strategic revenue generation. Resolved customer escalations, discrepancies and brought all systems to consistency.
• Delivered BPR to establish operational processes for efficiency, cost savings and SOX-compliancy.
• Key User for SAP SD and NOL (Nokia Online order portal).

Irving, TX

• Initiated, led and developed an EDI system-to-system integration between Nokia and Vendor under highly constrained resources and budget. Achieved stakeholders’ buy-in, reduction in manual labor, elimination of.
• Executed two end-to-end business model change cycles, with 1st cycle resulting in 40% savings, 2nd an additional 30%. Collaborated with Nokia’s and Vendor’s Legal, IT, Finance, Operations, Tax, Logistics, Compliance.
• Ramped-up new service vendor. Developed processes and KPIs, simultaneously learning and teaching systems functionality. Established ways of working between multiple vendors.
• Served as a Champion team member of Organizational Culture Transformation.

• Primary responsibilities included: leading projects, developing implementation and customer relationship strategy, driving the project life cycle and change management. Negotiated internal and external resources by.
• Effectively managed over 30 simultaneous independent projects.
• Highly successful in working with extremely demanding customers and challenging vendors.
• Catalyst in assembling cross-functional teams to address/remove customer implementation concerns. Reviewed, finalized and integrated numerous implementation components into a single user documentation that has been.
• Coordinated Development, Sales and Marketing, IT, Accounting, Conversion and Support teams in working together to meet and exceed customer expectations.
• Derived innovative ways to provide solutions to customers while adhering to customer and company resource constraints.

Lubbock, TX

• Responsible for the product strategy, management and all other aspects of the University’s iRIS system (Integrated Medical Research Information Systems.)
• Within 3 months significantly increased and transformed the scope of the job.
• Directed, developed, set deadlines, and implemented the iRIS system on numerous campuses. This included creating and implementing iRIS policies and procedures.
• Served as a liaison between the sponsor, customers, the IT department and the vendor.
• Designed, developed and conducted training for all system users (employees, physicians, and senior management.)
• Consulted with senior management and review boards to evaluate and improve current workflow and business practices across the University-wide committees. Proposed strategic solutions using resource leveling and.

Master Of Science (Ms), Computer Science

Fast Track - accelerated Master’s program

Bachelor Of Science (Bs), Computer Science

Magna Cum Laude