Tatum Phillips Email & Phone Number

Findlay, OH, US

Findlay, Ohio, United States

• Foster strong relationships with guests, leveraging product knowledge to address diverse needs and create tailored technology ecosystems across multiple device categories.
• Deliver personalized device solutions, optimizing account promotions to enhance customer satisfaction and drive sales growth in a dynamic retail environment.
• Streamline inventory management processes, ensuring timely stock replenishment and maintaining an organized sales floor to maximize product visibility and accessibility.

Findlay, Ohio, United States

• Led product movement strategies and optimized merchandising plans, enhancing sales floor efficiency and driving customer engagement in the Men's Department.
• Resolved customer inquiries, boosting satisfaction with in-store and online services.
• Supported team collaboration for effective stock management and display strategies.

Findlay, Ohio, United States

• Optimized guest experiences by tailoring furniture and financing recommendations, resulting in increased customer satisfaction and repeat business.
• Proactively pursued leads and scheduled follow-up consultations, converting potential customers into loyal clients and boosting overall sales performance.
• Ensured accurate end-of-day procedures, including meticulous cash handling and deposit preparation, maintaining financial integrity and operational efficiency.
• Conducted interviews and collaborated on new employee training with fellow management team.

Vandalia, Ohio, United States

• Consulted on energy rates and home warranty products, fostering customer relationships and driving territory growth through strategic account management.
• Optimized customer retention strategies, significantly boosting account updates and expanding product penetration within assigned territory limits.
• Analyzed market trends to provide data-driven recommendations on fixed rates, improving customer satisfaction and territory performance.

Findlay, Ohio, United States

• Optimized guest experiences by tailoring furniture and financing recommendations, resulting in increased customer satisfaction and repeat business.
• Proactively pursued leads and scheduled follow-up consultations, converting potential customers into loyal clients and boosting overall sales performance.
• Ensured accurate end-of-day procedures, including meticulous cash handling and deposit preparation, maintaining financial integrity and operational efficiency.

Findlay, Ohio, United States

• Meticulously handled clerical tasks, streamlining team operations and enhancing workflow efficiency in a fast-paced hospitality environment.
• Energetically engaged guests as both service agent and bartender, creating a welcoming atmosphere that significantly enhanced customer satisfaction and retention.
• Drove guest enrollment in rewards program, resulting in measurable increase in repeat bookings and overall customer loyalty for Drury Inn & Suites.

Ottawa, Ohio, United States

• Oversaw crew operations, managed tasks, and coordinated inventory, driving operational efficiency and fostering a collaborative team environment.
• Mentored and developed crew members, promoting a culture of continuous improvement and customer-centric service delivery.
• Ensured compliance with food safety standards and company policies, maintaining high-quality service and operational excellence across all shifts.

Graphic Design

Activities and Societies: Intramural volleyball, art program trips to Chicago and New York City galleries and museums.

Education record

Activities and Societies: Art Club, Food Pantry Fundraisers, Spaghetti Dinner Fundraiser for Club's Sponsor