National Account Specialist
Current-Provide dependable support to IB's National and Regional Accounts, including setting up new dealers, managing sales orders and invoices, and assisting in program questions/changes- Assist cross-functional teams in AR and IT to ensure efficient management of National and Regional Accounts- Work with IB distributorships to ensure the best quality service is provided both to them and our accounts- Create and maintain Standard Operating Processes (SOP) documentation for the team and work with leadership to update these processes to ensure that all aspects of the job are being completed as efficiently as possible for current state- Monitor and manage all distributor invoice errors and ensure team members' are resolving these in an appropriate timely manner