Enrolls guests into the Casino's Player's Club; issuing initial and replacement membership cards.Performs Call Center duties including but not limit to; answering phones and assisting guests with registration for events.Responds to complaints and provides professional and positive guest interactions.Accurately explains all promotions and events to guests and fellow employees.Stores and updates Casino guest account information on secure servers.Greets arriving and departing Guest Party buses for casino events.Monitors inventory and requisitions new stock.Assists guests with tournaments and concert events.Exchanges coupons for gifts and tickets; distributes coupon books for various events.

Assists in safeguarding the Casino's monetary assets.Counts cash and chips from table games, poker, and slot machines.Responsible for high-volume cash-handling.

Responsible for alpha-numerical filing and storage of customer's Tax information in a secure enviroment