Dynamic and goal-focused office professional with a wealth of operations, administrative and client service experience. Successful experience supporting business affairs and assisting executives, managers and inter-departmental personnel. Strong communication, interpersonal, problem solving, multi-tasking and organizational skills.• Coordinates multi-line phone system communications, including screening callers, taking messages, answering questions, scheduling appointments and routing calls to proper extensions.• Prepares a high volume of reports, billing and correspondence along with spreadsheets for activity logs and record-keeping.• Maintained strict confidentiality of sensitive internal and external information, e.g. personnel files and financial data.• Establishes quick and lasting rapport with a wide range of clients by telephone and in person to maintain high standards of service.• Collaborates with managers and inter-departmental staff to address, resolve and follow up with problems.
Listed skills include Office Administration, Administrative Assistance, Executive Calendar Management, Records Management, and 36 others.