Tauseef Fazlani Email & Phone Number

Australia

Canberra, Australian Capital Territory, Australia

• Managing End-User Service Delivery for the Department of Health (8000 user base), focusing on customer relationships and service improvements
• Management ICT equipment procurement, asset management, resources planning and optimization, incident and problem management
• Preparing the billing report for the current service across the On-Site support portfolio
• Coordinating and delivering projects such as server migrations, ICT equipment for the new starter
• Manage escalations on behalf of customers during business hours and outside business hours
• Current End User Support and VIP Support Team Lead for the Department of Health

Sydney, Australia

• Managing all operational aspects Home delivery with major Clients (IKEA, The Good Guys, JB, William Sonoma, BBQ Galoure, and etc).
• Customer service to the client.
• Managing Fleet, planning and forecasting the requirements to meet the demand.
• Preparing the metro and regional routes for the fleet.
• Work with internal teams and service managers to provide complete customer satisfaction.
• Monitor driver route performance using web-based applications, tools, and reports.

Sydney, Australia

Sydney, Australia

Sydney, Australia

• Managing all operational aspects of (Confidential) Home delivery.
• Customer service to the client.
• Preparing the daily Fleet roosters.
• Preparing the region route for the fleet.
• Work with internal teams and service managers to provide complete customer satisfaction.
• Monitor driver route performance using web-based applications, tools, and reports.

Sydney, Australia

Karachi, Pakistan

Managing all operational aspects of HR including: recruitment, employment relations casework, performance management, succession planning and organizational development. Providing corporate training on various topics.Responsible for supervising all recruitment, training & development, operations activities by providing guidance to the HR.

Karachi, Pakistan

• Supporting HR Business Partner in succession planning and Manning exercise
• Responsible for supervising all recruitment, training & development, operations activities by providing guidance to the HR Executive
• Responsible for Coaching and development of direct reports – currently being reported by five HR professionals
• Work with internal teams and hiring managers to assist with recruitment efforts.
• Assist with both external and internal hiring efforts (internal recruitment meaning assessment of employees for different or more senior roles.)
• Develop recruitment strategy. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign.

• Developing a good understanding of client companies, their industry, what they do and their work culture and environment;
• Advertising vacancies appropriately by drafting and placing adverts in a wide range of media.
• Using social media to advertise positions, attract candidates and build relationships with candidates and employers.
• Headhunting - identifying and approaching suitable candidates who may already be in work.
• Using candidate databases to find the right person for the client’s vacancy.
• Receiving and reviewing applications, managing interviews and creating a shortlist of candidates.

Karachi, Pakistan

• Deploy people strategy of businesses / CUs. Define concrete local HR actions for Country to achieve people strategy and implement.
• Support in Recruitment and Selection of positions, preparing the job descriptions, managing responses and short listing.
• I also directly organized trainee recruitment test and conduct interviews based on the Siemens Capability Framework.
• Employee Data Management and reporting to Headquarter (Siemens Germany).
• Provide contents for communication regarding HR matters (aligned with global messages). Implement global standards for legal entities.
• Provide input on requirements for local HR IT systems. Implement IT / information systems.

• Management of travel Approvals as per SOPs.
• Settlement of travel reimbursements.
• Corporate dealing with major hotels.
• Corporate dealing with travel agents.
• Direct dealing with Consulate and Embassies.
• Dealing the matters of Visa and immigration.

Karachi, Pakistan

• Manage customer traffic within the branch to ensure Service Quality standards are met.
• Training the newly appointed force for the customer services.
• Handles Branch Customer to fulfill their banking requirements within the branch and solve any problem that they have.
• Providing the high quality service to the internal and external customers.
• Provides information about the branches products and services offerings.
• Handles customer complaints as per the guidelines defined in the CMS.

Saginaw, Michigan Area

-Completes store operational requirements by scheduling and assigning employees; following up on work results.-Maintains store staff by recruiting, selecting, orienting, and training employees.-Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.-Identifies current and.

Management

Ms, Human Resource Management, 3.68

Received Gold Medal for acquiring 1st Position in the Batch

Mba, Human Resource Management, 3.6

Received Gold Medal for acquiring 1st Position in the Batch

Bachelors Of Commerce