Tausha Bonner Email & Phone Number

Plano, Texas

Plano, Texas

Mckinney, Texas

Managing a 292 unit property while under going a renovation of the property. I Establish rental rate by surveying local rental rates; calculate overhead costs, depreciation, taxes, and profit goals.I Attract tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.Contracts with tenants by negotiating leases; collecting security deposit.Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal servicesMaintains building systems by contracting for maintenance services; supervising repairs.Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.Enforces occupancy policies and procedures by confronting violators.Prepares reports by collecting, analyzing, and summarizing data and trends.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Make daily financial transactions and record –keeping including collecting rents, utility bill assessments/ handling delinquent accounts, late notices, and posting rent, notice to vacate notices, eviction process, resident transfers, accounts payable/accounts receivable, budgeting, inspecting vacancies, processing move outs, make readies, process security deposit refunds. Complete monthly reports (e.g. compliance, renewals, leases, senior list, collections, and other financial reports.)Process applications, renewals, leasing, and resident retention programs as well as keeping resident relations. Inspect property for community policy violations and needed repairs. Responsible for completing month end close-out and submitting to corporate by requested date. Make resident newsletters and calendars. Plan and host monthly resident events. Perform any additional duties assigned by Property Manager, Regional, Vice President or any member of the corporate accounting department.

Record and balance mail or night deposits and department transactions; process letters of credit or disbursement of special checks. Input transaction data to computer system and/or reviews computer reports to ensure accuracy; adjust or correct errors. Follow established procedures for authorization of certain specified transactions. Apply incoming deposits/payments using a variety of accounts; balances deposits, payments and receipts. Research unidentified account transactions; makes adjustments. Assist other tellers in resolving difficult or complex problems; provide basic guidance and leadership to other tellers. Conduct a variety of customer service tasks which may include providing account balances, transferring funds, tracking deposits and various record changes. Maintain and account for cash drawer and daily transactions; resolves or reports discrepancies. Maintain and account for cash in vault and order necessary amounts to business flow. Assist other tellers in appropriate training and conduct audits.

Assist in scheduling and delegating work to the Front Desk and maintenance team members. Oversee daily operational issues. Make recommendations to management regarding development, training and corrective action of team members. Follow up on guest history, group block pick-ups and cut off dates. Remain current on room rates, room availability and emergency procedures. Resolve or refers to other Management all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service. Assist in the training, development and direction of the Hotel Front Desk team members. Assist in creating, implementing, and achieving the departmental budgets for the Front Desk team members. Utilizing established daily wage management techniques, time and attendance payroll management software, and appropriate adjustments to the proportionality of business needs to staffing levels. Ensure all management directions and guest special requests or needs are properly noted in the Micros Property Management System for action by the appropriate hotel department prior to check-in. Prepare all weekly and monthly reports in accordance with required quality standards and established deadlines. Responsible for promoting the hotel core values: Honesty, Personal Integrity, and Team before Self. Maintain appearance standards as outlined in departmental and TRC policies. Provide information and explain Players Club benefits, property amenities & marketing programs to our guests. Provide courteous service to our guests and be cordial to all Team Members. Communicate effectively both orally and in writing. Maintain a good attendance record. Other duties as directed by management.November

Approve loans within specified limits, and refer loan applications outside those limits to management for approval. Meet with applicants to obtain information for loan applications and to answer questions about the process. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Review and update credit and loan files. Review loan agreements to ensure that they are complete and accurate according to policy. Compute payment schedules. Handle customer complaints and take appropriate action to resolve them. Negotiate payments arrangements with customers who have delinquent loans.

August, 2009 Business Management Major

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Public Relations And Psychology Major

May, 2009 Public Relations Major