Tavia Zarate Email & Phone Number

Santa Cruz, California, United States

• Answering the telephone and providing exceptional customer service to internal and external customers on a daily basis.• Exporting sales reports 3 times throughout the day on our PMIX software and sending them to the management team to track daily sales numbers.• Supporting the admin team with coding and transferring invoices for our receiving reports at the end of the month to ensure expenses are appropriately distributed.

San Ramon, California, United States

• Documented action items and reminder notes during data administration meetings, then followed up with the team weekly to review them and ensure project deliverables and deadlines were met.• Created 2-3 graphs in Excel for my manager to ensure weekly project statuses were received and worked on.• Scheduled and conducted status meetings with involved staff and management daily to address and resolve problems that could prevent project completion.

Watsonville, California, United States

• Managed inventory numbers and cash control of 2k dollars every night with our POS systems to ensure Dominos and employees received the right amount of money and sales.• Guaranteed exceptional customer satisfaction by leading a team of 5 to craft ~100 pizzas daily in a fast-paced environment for dine-in and takeout orders.• Took 10+ customers' concerns and communicated them effectively to the team and manager to meet Domino’s WOW standards, which are 1) Apologize, 2) Give them what they wan,t 3) Give them something extra, resulting in positive feedback, and customer retention.

Watsonville, California, United States

• Edited and delivered over 50 photos weekly using Adobe Creative Cloud to meet client project deadlines.• Coordinated the production of a reality TV show in five months, leading a cross-functional team of 40 to showcase talented creatives while building a professional brand and fostering skill development opportunities.• Scheduled over five photoshoots weekly through emails, texts, and phone calls to support Digital NEST's mission of fostering youth professional career growth.

Santa Cruz, California, United States

• Created 2+ marketing flyers for the radio station each week, resulting in a positive turnout of five attendees weekly.•I helped raise over $100 each week, which resulted in funding for paid interns and equipment.• Assisted in translating our mission statement from English to Spanish to give marginalized youth a voice in our community for a marketing video.• I collaborated with a team to create three logo designs for the radio station within one week.

•Organized with a team of 2 for a spring strawberry festival and sent over 20 emails and text message invitations to other non-profits, schools, and local businesses, resulting in 100 attendees.•Presented, organized, and planned over 10 interactive food justice workshops for 30+ students monthly.

Santa Cruz County, California, United States

•Harvested veggies and fruits on the UCSC farm every morning and afternoon and sold produce on-farm stands to 20 locals weekly

Information Technology

Intensive one-month training for the Comp TIA A+ Core 1 and Core 2 certification.

Project Coordinator Certificate Of Achievement

Year Up is a competitive technical training and career development; the program includes college-level courses, professional training.

Project Management

Course Certificate, Photography

Associate'S Degree, Theatre Arts