Tuan Vu Email & Phone Number

San Francisco, CA, US

San Francisco, California, US

SigFig is dedicated to making high-quality investment advice more accessible and affordable to investors of all wealth levels. Using a combination of design, data science, and technology, we help empower investors with the information and guidance they need to achieve their personal financial goals. Through partnerships with some of the world’s largest and.

Denver, Colorado, US

Funding Circle is a peer-to-peer lending marketplace that allows investors to lend money directly to small and medium-sized businesses. Funding Circle was the first website to use the process of peer-to-peer lending for business funding in the UK, and now operates in the UK, US, Germany and the Netherlands.

Oakland, California, US

• Had the distinction of joining Creditkarma as the first Sr.IT Engineer to build IT corporate infrastructure around availability, security, and scalability. Promoted to System’s Engineering Manager to lead engineering.
• Designed and implemented IT security infrastructure and framework around identity and access management; utilizing a mixture of (on-prem and cloud) data centers solution to support multi-regional sites.
• Developed and optimized processes to streamline IT in all aspects of business operations from scratch (disaster recovery, change management, onboarding/offboarding, infrastructure SOP, security due diligence, and self.
• Successfully led effort in building call center to support Credit Karma’s Tax feature in a short project lifecyle of 4 months. Architected the identity and access management workflow to meet SOC1/2 and ISO 27001.

• Perform preventive maintenance and developed technical installation work plans.
• Implemented network and software upgrades and modifications.
• Designed and deployed EPO Architecture for three different sites that support 1600+ different devices.

Oakland, California, US

• Administered and managed server and workstation support as well as maintaining user domain accounts.
• Troubleshoot network access and hardware/issues.
• Provided system administration and ensure high level of availability and stability along integrated systems.
• Provided data backup and recovery, quality assurance reviews, and accurate risk assessment.
• Provided Integration of software with SQL, Active Directory, Microsoft Systems, IIS Web Server and Network.
• Maintained and scripted Microsoft SQL for performance tuning, data migration.

Oakland, California, US

• Technical escalation for customers for issues in software, database, networking and infrastructure.
• Triaged and documented defects in the product with escalation to development.
• Created install process and modifications to the Microsoft Installers for the products.
• Created curriculum and training for products.
• Provided training to external customers.
• Provided technical support for 400+ users both executives and technicians.