Tawheed Haroon Email & Phone Number

Richmond, Va

• Manage teams of 2 to 20 staff members (size of teams and responsibilities vary per event)• Responsible for productivity metrics and quality control• Ensure all event locations have the required equipment for the safety and security of personnel and guests• Responsible for planning, scheduling, purchasing, and inventory control of all event safety equipment (metal detectors, traffic safety items such as barrels and cones, vests, barriers, wands, etc)• Directly responsible for delivery, set-up and take-down of safety equipment, and trouble-shooting electronics• Fleet Management: tracking and scheduling of maintenance and repairs on all company vehicles• Management of independent contractors and other vendors for grounds and building maintenance

Promoted through various roles such as Special Events Associate, Special Events and Facility RentalsManager, now Operations Manager of Special Events• Responsible for recruiting, training, and retaining high-quality employees (16 direct reports and 9facilities)• Work with executive director for fiscal year budgeting and revenue projection• Represent the organization at networking events, civic and government meetings, Chamber ofCommerce• Committee member for the Emergency Response Team; wrote training manual for all PT and FTemployees in collaboration with senior leadership, including risk mitigation plans• Directly responsible for logistics and execution of all concerts, 100+ weddings, 200+ corporate events,countless birthday parties, baby showers, and other community events held at Maymont each year• Organized and executed one of the first socially-distanced, COVID-compliant concerts in Richmond• Led the team in the development and reimagination of popular events in an era of COVID-compliance• Responsible for vendor management; followed an extreme vetting process to build and maintain newvendor relationships• Managed all security operations and risk management, acquired volunteers, hired off-duty policeofficers and ambulance services• Directed the communications strategy for the internal marketing team to provide content for mediacommunications and to draw in a targeted audience• Coach and mentor new employees through the new hire process and train them on technologies andemployee manuals • Identify areas of improvement and implement new technologies to increase revenue, keepingMaymont competitive among like venues• Mitigated risk by identifying potential conflicts during renovation that would inhibit site rental

Produce, direct and implement public events and private rentals.Lead on the design and execution of annual signature event.Work closely with all areas of staff, clients, vendors, Board members, general public and volunteers. Sometimes work closely with an occasional eagle, skunk, or fawn.

Hired as event staff and promoted quickly into management as Event Manager, Business Manager,Account Manager, then lastly Account Manager of Major Accounts• Grew a small business of 20 employees to 1,400 employees• Helped acquire and maintain major accounts such as UVA, Virginia Tech, UR, VCU, SMG, andInternational Speedway Corporation• Represented the organization at various meetings with venue managers, tour managers, governmentofficials, RPD, FBI, and Secret Service• Planned and managed events small and large with up to 112,000 patrons such as concerts and musicfestivals, football games, and NASCAR races• Developed and implemented specialized staff training in emergency response and disastermanagement, including bomb threats, mass casualties, and natural disasters• Coordinated payroll, employee scheduling, staff assignments, and fiscal year budgeting• Managed operational budgets, including delegation of capital expenditure for essential materials• Made travel arrangements for up to 50 employees at a time, including hotels, transportation rentals,and food stipends or catering

Certificate, Web Development, Computer Software Engineering

6-month intensive training course in Full Stack Web Development, focused on JavaScript, Node, React, MongoDB, and MySQL

Bachelor'S, Business Administration And Management

Bachelor Of Science (B.S.), Psychology