Tayde Ramirez Email & Phone Number

Beaverton, Or, Us

United States

Participant for the 12th year Beaverton Organizing & Leadership Development program (BOLD). I embarked on a journey to gain profound insights into city policies and decision-making processes. Through this program, I developed essential leadership, community organizing, and advocacy skills, fostering a network of influential alumni dedicated to supporting community goals.

United States

Greet visitors and direct telephone communications to the appropriate Department Personnel.Maintain and update the records of clients' office visits on probation and bond supervision.Oversee and facilitate the proper retention and disposal of Agency Records in compliance with state and federal law and Department policy.Arrange clients to be seen by a parole officer or supervisor, including those participating in a urinalysis program (i.e., in-office testing).Inform justice-involved clients reporting for supervision on procedures for completing appropriate forms. Advises clients reporting for the first time regarding officer assignments and basic initial procedures.Assists office, as needed, in handling security/medical issues using emergency reporting procedures.

United States

Prepare and maintain patient medical records; maintain unit census documents and photocopies; and order unit supplies and resource materials. Answer multi-line phones, screen calls, and transfer calls; greet and screen visitors and communicate respectfully, caringly, and nonjudgmentally.Support patient and family-centered care across the continuum through Service Excellence. Request and track facilities work orders & assist with paging medical staff. Schedule hospital transport requests & print patient wristbands. Recognize and respond to emergent situations. Assume responsibility for professional / job-related development, knowledge of technological advances, use of new equipment, and appropriate application of hospital systems.Demonstrate fiscal accountability and the effective use of resources.Demonstrate performance consistent with Departmental, Divisional, and Organizational expectations and core competency.

Oregon, United States

Collected demographic information, screened clients for eligibility for social service programs, searched our internal database ReferNet for referrals, and assisted with creative problem-solving for the people of Oregon and Southwest Washington. Accurately documented calls and provided program partners with case notes and incident reports. Reported child and elder abuse and called 911 for welfare checks when applicable. Monitored and responded as necessary to all agency communications tools; participated in training, staff meetings, and scheduled discussions designed to improve internal and external customer service and agency operations. Made recommendations about database improvements; participated in other projects as assigned. Communicated with the Resource Team to ensure the database is current, accurate, and complete.Completed coordinated entry screenings into the Multnomah County Family Shelter & the Gresham Women's Shelter waitlist. Effectively conveyed information and actively listened to provide detailed, accurate, and unbiased referrals.

United States

Adhered to clinic policies and procedures regarding patient care, insurance, new patients, etc. Supported Call Center, routed calls to appropriate staff, and processed mail, office deliveries, and faxes.Procured proper documentation of patient financial status to allow the clinic to identify appropriate billing. Coordinated patient flow with nursing staff, lab, and pharmacy. Set up charts for providers and created charts for new patients. Performed reminder calls and scheduled and called for intake appointments.Conducted data collection, cleaning, and quality assurance to support internal and external reporting. Provided administrative assistance to various projects and partnerships within Washington County.

Remote

Provided culturally specific informational interviews with recently diagnosed COVID-19 clients, a crucial service that was delivered in their native language.Entered HIPAA-protected information into State disease reporting databases for the COVID pandemic.Assisted clients with connection to resources for food, vaccinations, housing, COVID testing, and culturally specific community-based organizations. Trained onboarding team members on databases, scripts, and resources. Provided up-to-date (culturally specific) health information on the COVID pandemic to county/state residents (in their native language). Experienced working with remote teams and managing remote Work. Experienced with ongoing process changes to best serve the needs of my clients and the State of Oregon. Verified contact's identity during initial communications and before disclosing confidential information. Conducted daily check-ins to assess signs/symptoms of my assigned contacts. Received, processed, and tracked patient documentation with speed and accuracy. Demonstrated self-reliance by meeting and exceeding workflow needs. Provided excellent service and attention to community members through phone conversations. Established and maintained a positive image of the Washington County Health & Human Services department to the public. Managed a bilingual COVID-19 vaccine helpline, offering guidance and support to community members. Canvassed at local businesses to inform community members about local vaccine events. Tabled at various community events to promote vaccine events throughout Washington County.

Sterile Processing Technician Program

The Institute for Health Professionals’ Sterile Processing Technician program lasts 1 term and includes 42 hours of self-directed study.

Associate'S Degree, General Studies

Bachelor Of Arts - Ba, Criminology & Criminal Justice