Eric Tay Hai Thian Email & Phone Number

Singapore

Singapore

• Overall Project Planning and Delivery Responsibilities• Gather and analyze customer business processes and requirements and propose appropriateCRM solutions around Salesforce and other Cloud computing platforms.• Plan and manage key project deliverables including project plan, requirements, and designdocuments, UAT scripts & test plans, training materials etc.• Lead and facilitate configuration and setup of business processes and functionalities onSalesforce CRM and other related platforms.• Support pre-sales activities with Sales team, helping with preparation of proposals,estimates, solution presentations, demo setup etc.• Project and Account Management to ensure timeline delivery on customer engagements• Coordinate with development team on solution design and development, validation and rollout.

Singapore

• Manage a portfolio of complex initiatives that span one or multiple lines of business.• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.• Full project life cycle ownership:-Delivered more than 5 global regions with full implementation.• Measure project success criteria, metrics, test and deployment management activities.• Prepare estimates and detailed project plan.• Procure adequate resources to achieve project objectives in planned timeframes.• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.• Deliver progress reports, proposals, requirements documentation and presentations to the key stakeholders.

North West, Singapore

• Performance and project status review. (Inclusive offshore team)• Collaboration and requirements gathering with key stakeholders.• Project budget and resources planning for the entire project cycle.• Prepare functional specifications document.• Demonstration during the project delivery.• Sourcing for resources and man power for ad hoc projects.

Singapore

• Deliver full cycle projects within given time frame.• Server Administration and Automated Scheduling.• Deploy onsite solutions locally and overseas.• Representing company for UAT preparation, presentation and decision making on overseas and local projects.• Prepare user guide manual and documentations.• Look over a team to deliver modules according to the preplanned schedule.

Singapore

• Enhance and modify on existing websites.• Troubleshooting on Linux distribution server.• Provide creative and innovative ideas on the in-house portal.• Managing and generate users' insight report.• Optimizing the website and user sleek experience.• Develop Facebook Apps.• Embed social network SDK.• Participating and cooperate with Web Designer on project's UI and UX.• Draft and deliver within project’s milestones.

Singapore

• Customize E-Commerce libraries bundle.• Develop and maintain Web Services.• Create & Customize Facebook fanpage webapp.• Enhance & Modify on CMS bundle.