-Conducted partner analysis and developed strategies to improve the partner experience leading to a 30% increase in renewal retention across 8 markets including 40 partnerships.-Collected and analyzed quantitative and qualitative data to identify trends and opportunities, leading to improved partner engagement, increased customer support resulting in a 35% increase in revenue.-Adapted and launched quality assurance practices during development throughout the company's start-up career.-Secured the company's largest acquisition partnership, facilitating the first full building deal, which generated over $150k in revenue within the first month of implementation.-Conducted nationwide travel to engage with partners, facilitated open houses to enhance brand visibility, and expertly managed conflict resolution to foster strong partnerships.

-Mapped and optimized customer interactions by utilizing YieldStar to track and manage leasing processes, enhancing customer acquisition and retention.-Monitored market competition and client feedback to improve advertising and engagement strategies, achieving a 97% occupancy rate.-Developed and executed strategic initiatives based on customer insights, contributing to an improved leasing experience.-Supervised and coached leasing agents, enhancing their performance scores by 25%.

-Mapped and optimized customer interactions by utilizing YieldStar to track and manage leasing processes, enhancing customer acquisition and retention.-Monitored market competition and client feedback to improve advertising and engagement strategies, achieving a 97% occupancy rate.-Developed and executed strategic initiatives based on customer insights, contributing to an improved leasing experience.-Supervised and coached leasing agents, enhancing their performance scores by 25%.