I have a Bachelor’s degree in Media & Creative Arts, majoring in Screen Studies. I am highly motivated and passionate about sport, marketing and content creation, specifically graphic design.
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Student Support OfficerBlackwood Primary School Feb 2022 - Present -
Small Business OwnerTsmitcreative May 2019 - Present
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Freelance Graphic DesignerTsmitcreative Feb 2019 - Present
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Retention Team LeaderNews Corp Australia Jan 2020 - Sep 2020 -
Sales Team LeaderNews Corp Australia Jul 2019 - Sep 2020 -
Data CoordinatorNews Corp Australia Mar 2018 - Jul 2019Adelaide, Australia-Manual washing and loading data for outbound telemarketing sales teams-Writing basic SQL for CMS telemarketing software-Reporting and analysis on Sales data and results-Increasing revenue through data driven analytics-Creating Dial Lists and Campaigns in Salesforce-Script writing for outbound telemarketing teams -Creating employee newsletters and communication documents -
Campaigns CoordinatorNews Corp Australia Nov 2017 - Mar 2018Adelaide, Australia-Internal/External stakeholder management-Knowledgebase article and document creation for employees- Subject matter expert regarding campaign and marketing promotion processes-Troubleshooting for all escalated complaints related to any campaigns in market-Assisting with the end to end creation and campaign media process -
Workforce Coordinator Weekend/After HoursNews Corp Australia Mar 2017 - Nov 2017- Solely responsible for the management of a 150+ agent Contact Centre over weekend, Public Holiday and After Hours operations- Real Time managed three separate departments whilst achieving all relevant KPIs- Payroll duties- Escalation point for technological impacts and external business impacts -
Customer Service RepresentativeNews Corp Australia Mar 2015 - Nov 2017Adelaide, Australia-Answering customer queries about purchasing, and servicing, of subscription services-Proactive thinking, to resolve customer issues and enhance customer experience through customer service excellence.-Understanding customer needs, through effective questioning.-Providing the best solutions available for our customers.-Providing accurate information and quotations.-Work towards meeting all targeted KPIs and be goals focused, with a 1st call resolution attitude. -
Field MerchandiserSparfacts Jan 2014 - Dec 2014Adelaide, Australia
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Barista/Cook/Customer ServiceMcdonald'S May 2007 - Jan 2014Adelaide, Australia
Tayla Smith Education Details
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Screen Studies -
Aberfoyle Park High School
Frequently Asked Questions about Tayla Smith
What company does Tayla Smith work for?
Tayla Smith works for Blackwood Primary School
What is Tayla Smith's role at the current company?
Tayla Smith's current role is Owner - Tsmitcreative.
What schools did Tayla Smith attend?
Tayla Smith attended Flinders University, Aberfoyle Park High School.
Who are Tayla Smith's colleagues?
Tayla Smith's colleagues are Tiffany Sansome.
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Tayla Smith
Human Resources Business Partner | Mhrlaw | Bbus(Hrm) | Mahri | Irnsw Member | Iecl Certified Organisational CoachAustralia -
1rothelowman.com.au
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